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Toister breaks new ground, not by offering another set of tired tactics, but by getting at the root of why…
employees aren't delivering the service they should. With this knowledge - and Toister's corrective actions - businesses can reap immediate rewards. 2013.Sight unseen
By Georgina Kleege. 1999
Kleege was diagnosed with macular degeneration at the age of eleven and learned coping mechanisms. In eight essays she describes…
her experiences as well as the cultural aspects of blindness in language, film, and literature. As an author and professor, Kleege outlines the reading process and her delight in learning braille later in life. 1999.Sell yourself first: the most critical element in every sales effort (Your coach in a box)
By Thomas A Freese. 2010
Shoptimism: why the American consumer will keep on buying no matter what
By Lee Eisenberg. 2009
Shopping for faith: American religion in the new millennium
By Richard P Cimino, Don Lattin. 1998
The authors contend that the United States is one of the world's most religious countries, with ninety-five percent of the…
population believing in God. Americans, however, view religion as another commodity and shop for a church that fulfills them spiritually regardless of its doctrine. Offers predictions on the future of religion. c1998.Shine: using brain science to get the best from your people (Your coach in a box)
By Edward M Hallowell. 2011
Hallowell outlines a five-step process any manager can use to get the best out of his or her employees. By…
utilizing principles discovered through intense brain research, managers will be able to assign jobs to the right people, strengthen team bonds, cultivate imaginations, relieve and overcome stress, and stimulate loyalty and a desire to excel through rewards. This is an indispensable volume for leaders in any professional field. 2011.Shifting time: social policy and the future of work
By Armine Yalnizyan, Ran Ide, Arthur J Cordell. 1994
This text presents two essays: "Securing society: creating Canadian social policy;" and, "The new tools: implications for the future of…
work." The essays discuss the decline of work and its meaning, while considering the new realities of work. The job search is obstructed by "technological progress", a situation which results in loss of tax revenue, fewer people in standard employment, and sociological and moral consequences. The proposed solutions for these problems include suggestions ranging from an equitable distribution of wealth to a national strategy for child care. c1994.Self-serve: how Petrocan pumped Canadians dry
By Peter Foster. 1992
Petro-Canada was meant to increase Canada's energy securities, but this Crown corporation turned into a financial disaster with a reputation…
for extravagance. Foster fingers chairman Bill Hopper as the man responsible for the company's debt of $14 billion although it is only worth $2 billion. 1992.Secret ingredients: the brave new world of industrial farming
By Stuart Laidlaw. 2003
A vivid portrait of what modern industrial farming is, what it is doing to the environment, to farmers, to the…
plants and livestock we eat, and to us as consumers and as citizens. The author takes us from the dairy farms of Pennsylvania to Canada's prairie wheatfields, from the tomato greenhouses of southern Ontario to the potato fields of P.E.I. All along the way, he shows us food's secret ingredient - its hidden costs. 2003.Second sight: the true story of Britain's most remarkable medium
By Sharon Neill. 2007
Born prematurely and blinded by the oxygen in her incubator, it was clear that Sharon Neill would lead anything but…
a conventional life. In her autobiography, Sharon describes her journey to become one of the most revered mediums in the psychic world. 2007.Seasons of splendour: tales, myths & legends of India
By Madhur Jaffrey. 1985
The author interweaves her own childhood memories with the telling of each tale. The order of the stories corresponds with…
their position on the Hindu religious calendar. For junior and senior high readers. 1985.Sea to shining sea: people, travels, places
By Berton Roueché. 1985
The author presents 18 essays about his travels in the United States and Europe. The reader visits wheat-country Kansas, a…
isolated small-town New Mexican doctor, the last surviving Shakers of Mt. Lebanon, New York, as well as Switzerland, Italy, Belgium and France. Some strong language. 1985.Second sight
By Robert V Hine. 1993
As a young man, Hine was informed that his eye condition, uveitis, would eventually lead to blindness. After graduate school…
and marriage, and well into his career as a history professor, Hine did gradually lose his sight to cataracts, which the uveitis made inoperable. Hine used braille, talking computers, and readers to continue teaching and writing for the next fifteen years, and then underwent an operation that restored sight in one eye. c1993.SEND: the essential guide to email for office and home
By David Shipley, Will Schwalbe. 2007
When should you email, and when should you call, fax, or just show up? What is the crucial - and…
most often overlooked - line in an email? What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell? This guide shows how to write the perfect email, and also points out the numerous times when email can be the worst option and might land you in hot water (or even jail!). 2007.Self-healing: my life and vision (Arkana Ser.)
By Meir Schneider. 1989
A remarkable Russian Israeli who has gone some way to understanding the latent power of self-healing which is locked inside…
human beings. In this book Meir Schneider relates the experiences of his own life and his later work with people affected by chronic headaches, polio and muscular dystrophy. Meir was born blind, the son of a deaf father, yet he has insisted upon living a regular life making no concessions to himself for his lack of sight, and offering hope to others. 1989.See it my way
By Peter White. 1999
Unsentimental and humorous autobiography by the BBC's disability affairs correspondent, the second blind son born to sighted parents. The text…
covers Peter White's childhood, his experiences at special schools, the shock of `real life' - of the problems of coping with seemingly ordinary, everyday living away from home or a special school, his career with the BBC, marriage and parenthood, his love of sport, his occasional rage at the attitudes of `normal' people, and his sometimes volatile relationship with his father. 1999.Saving capitalism: for the many, not the few
By Robert B Reich. 2015
Reich outlines how the American economic system is failing, with increasing income inequality and a shrinking middle class, and reveals…
how a market designed for broad prosperity can reverse the trend toward diminished opportunity. Bestseller. 2015.Renouer avec Dieu: Dialogue Avec Ceux Qui Doutent, Croient Ou Ne Croient Pas-
By Jean-Paul Simard. 2012
Ce livre propose une quête de Dieu épurée, avant toute religion, tout dogme et toute morale, dans une sincère empathie…
avec le questionnement humain sur le sens de la vie, de l'amour et de la souffrance. Dieu, nous dit l'auteur, se découvre davantage suivant les chemins du coeur et de l'expérience que celui de la raison, confirmant ainsi que l'acte de croire est premier par rapport à la démarche rationnelle. Un livre qui permettra de renouer avec le Dieu auquel chacun aspire. 2012.Réussir: programmer son succès
By Charles Albert Poissant. 2007
Sacrés Américains!: nous, les Yankees, on est comme ça
By Ted Stanger. 2004