Everyone's a critic: winning customers in a review-driven world
Business and economics, Personal finance and investing, General non-fiction
Human-narrated audio
Summary
Explores case studies, field research, and data to create a guide for the business owner on how to deal with online consumer reviews. Explains the type of people who write reviews, how to deal with bad reviews, and why companies should take advantage of this publicity. 2014
Title Details
ISBN
9781591846383
Publisher
Portfolio/ Penguin
Copyright Date
2014
Book number
4383187
Audio details for CELA title
Narrator
Joe Wilson
Duration
6 hours 47 minutes 7 seconds
Audio producer
Talking Book Publishers