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The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
By Jacob Morgan, Marshall Goldsmith. 2017
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has…
emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.Mind Is Flat: The Remarkable Shallowness of the Improvising Brain
By Nick Chater. 2018
In a radical reinterpretation of how the mind works an eminent behavioral scientist reveals the illusion of mental depth…
Psychologists and neuroscientists struggle with how best to interpret human motivation and decision making The assumption is that below a mental surface of conscious awareness lies a deep and complex set of inner beliefs values and desires that govern our thoughts ideas and actions and that to know this depth is to know ourselves In this profoundly original book behavioral scientist Nick Chater contends just the opposite rather than being the plaything of unconscious currents the brain generates behaviors in the moment based entirely on our past experiences Engaging the reader with eye-opening experiments and visual examples the author first demolishes our intuitive sense of how our mind works then argues for a positive interpretation of the brain as a ceaseless and creative improviserTeaching Exceptional Children is an ideal textbook for introductory graduate and undergraduate courses on early childhood special education and teaching…
in inclusive classrooms. Bayat’s clear and accessible writing, a visually appealing design, and focused pedagogy in each chapter help make it possible to cover a significant amount of material. This powerful text identifies specific behavioral characteristics and presents theoretical information grounded in neuroscience and child development research for a wide range of disabilities. Research-based best practices for effectively working with children with various disabilities in inclusive classrooms are provided in each chapter. The second edition has been fully updated based on the DSM-5, and includes new sections on contemporary issues in inclusion of children with disabilities in early childhood classrooms, such as challenging behaviors, using technology, at-risk children, promoting mental health, and family issues. A robust pedagogical program, along with online resources for instructors and students, provides full support, including: Chapter Objectives and Key Terms help frame each chapter Discussion, Critical Thinking, Essay/Short Answer, and Review Questions at the beginning, throughout, and concluding chapters prompt students to fully engage with the material Homework/Field Assignments provide opportunities for students to apply their knowledge to real-world situations Real-Life Vignettes illustrate concepts in action Color Photos, Figures, and Tables clarify concepts in a visually engaging way Recommended Resources and References offer guidance for further study www.routledge.com/9781138802209 includes a link to an Instructor's Manual with ideas for assignments and projects, grading and assessment rubrics, and learning outcomes (see the e-Resource tab). A full companion website (www.routledge.com/cw/bayat) is under construction and will provide video and web links, discussion questions, test bank, PowerPoints, and a sample syllabus.Dimensions of Human Behavior: The Changing Life Course (3rd Edition)
By Elizabeth D. Hutchison. 2008
Hutchison (social work, Virginia Commonwealth University) examines the life-course in nine age-grade periods, from infancy through young, late, and very…
late adulthood. This third edition features material that places the human life course in a global context, and incorporates insights from neuroscience throughout the chapters. Greater attention has been given to the role of fathers, and there is new material on the effects of gender, race, ethnicity, social class, sexual orientation, and disability on life course trajectories. Learning features include composite cases, key points and glossary terms, summaries of implications for social work practice, exercises, and discussion questions. The text was developed for advanced undergraduate and graduate courses on human behavior in the social environment, in departments of social work and psychology. Its companion volume is Dimensions of Human Behavior: Person and Environment. Annotation ©2007 Book News, Inc. , Portland, OR (booknews. com)Cultural Validity in Assessment: Addressing Linguistic and Cultural Diversity
By María Del Basterra, Elise Trumbull, Guillermo Solano-Flores. 2011
What is assessment and how is it a cultural practice? How does failure to account for linguistic and cultural variation…
among students jeopardize assessment validity? What is required to achieve cultural validity in assessment? This resource for practicing and prospective teachers – as well as others concerned with fair and valid assessment – provides a thorough grounding in relevant theory, research, and practice. The book lays out criteria for culturally valid assessment and recommends specific strategies that teachers can use to design and implement culturally valid classroom assessments. Assessment plays a powerful role in the process of education in the US and has a disproportionately negative impact on students who do not come from mainstream, middle-class backgrounds. Given the significance of testing in education today, cultural validity in assessment is an urgent issue facing educators. This book is essential reading for addressing this important, relevant topic.The U.S.A. Patriot Act of 2001: A Reference Handbook
By Howard Ball. 2004
This handbook provides brief biographies of the major players responsible for U.S. national security, and reprints portions of the USA…
Patriot Act, a 2001 report on foreign terrorist organizations, the Domestic Security Enhancements Act, and government memos. In the opening chapters, Ball, who has taught political science at several universities, examines the actions taken by the Bush administration to assess the unique threat posed by Islamic fundamentalists, identifies critics of the Patriot Act, and summarizes the response of the Bush administration to such criticism.Using and Interpreting Statistics
By Eric W. Corty. 2016
Eric Corty's engaging textbook is exceptionally well suited for behavioral science students studying statistical practice in their field for the…
first time. An award-winning master teacher, Corty speaks to students in their language, with an approachable voice that conveys the basics of collecting and understanding statistical data step by step. Examples come from the behavioral and social sciences, as well as from recognizable aspects of everyday life to help students see the relevance of what they are studying.Microfinance, Risk-taking Behaviour and Rural Livelihood
By Amit K. Bhandari, Ashok Kundu. 2014
This book offers an in-depth analysis of borrowing and risk taking behavior of rural people, with the aim of designing…
effective financial products and service delivery in the rural market. Includes analysis of government schemes to promote rural development.The Rhyme of History
By Margaret Macmillan. 2013
As the 100th anniversary of World War I approaches, historian Margaret MacMillan compares current global tensions--rising nationalism, globalization's economic pressures,…
sectarian strife, and the United States' fading role as the world's pre-eminent superpower--to the period preceding the Great War. In illuminating the years before 1914, MacMillan shows the many parallels between then and now, telling an urgent story for our time. THE BROOKINGS ESSAY: In the spirit of its commitment to high-quality, independent research, the Brookings Institution has commissioned works on major topics of public policy by distinguished authors, including Brookings scholars. The Brookings Essay is a multi-platform product aimed to engage readers in open dialogue and debate. The views expressed, however, are solely those of the author.Handbook of Reading Assessment: A One-Stop Resource for Prospective and Practicing Educators
By Sherry Mee Bell, R. Steve McCallum. 2016
The Handbook of Reading Assessment, Second Edition, covers the wide range of reading assessments educators must be able to use…
and understand to effectively assess and instruct their students. Comprehensive and filled with numerous authentic examples, the text addresses informal classroom based assessment, progress monitoring, individual norm-referenced assessment, and group norm-referenced or ‘high-stakes’ testing. Coverage includes assessment content relevant for English language learners and adults. A set of test guidelines to use when selecting or evaluating an assessment tool is provided. New and updated in the Second Edition Impact on reading assessment of Common Core Standards for literacy; increased top-down focus on accountability and high stakes tests; innovations in computerized assessment of reading Latest developments in Response to Intervention (RTI) model, particularly as they impact reading assessment International Reading Association standards for reading educators and brief discussion of International Dyslexia Association standards Types of reading assessment, including discussion of formative versus summative assessment Expanded coverage of assessment of reading motivation Expanded coverage of writing assessment New and revised assessments across genres of reading assessment Companion Website: numerous resources relevant to reading and writing assessment; suggestions for evidence-based instructional practices that can be linked to assessment results; PowerPoint slides; test bank; study guides; application exercisesHow To Manage Your Mammoth: The Procrastinator's Guide to Getting Things Done
By Wendy Jago. 2012
How to Manage Your Mammoth draws on a single coaching technique, bite sizing, to help you manage issues and tasks…
that you find difficult, overwhelming or impossible. You can use bite sizing to break down a difficult task or build up to a goal. Experienced psychotherapist and coach Wendy Jago draws on her work with business professionals worldwide in the banking and commercial sectors, to provide a user-friendly guide packed with short, snappy exercises to help even the worst procrastinators. How to Manage Your Mammoth will cover: * How you naturally approach problems. Do you hone in on the details/specifics straight away or do you think of a problem in its entirety rather than its parts? * How much energy and stamina do you have to draw on. What is your natural attention span? The book will show you how to work with your natural energy and attention levels and not against them.* How we unintentionally create mammoths and how we can avoid doing so. * What to do when other people in your life have a different way of managing tasks that conflicts with your style. How do you work together to get the job done?*How much can be achieved in very small chunks of time, known as twenty-minute miracles.Kostenrechnung: Klassische und neue Methoden in der Unternehmenspraxis
By Jürgen Horsch. 2018
Kompakt und fundiert f hrt J rgen Horsch in die zentralen Inhalte der Kosten- und Erl srechnung…
ein Zugunsten einer verst ndlichen Vermittlung werden theoretische Ausf hrungen auf das notwendige Ma beschr nkt Anhand einer integrierten empirischen Untersuchung zeigt der Autor welche Methoden sich in der betrieblichen Praxis durchgesetzt haben Zahlreiche Fallbeispiele und bungsaufgaben vertiefen das erworbene Wissen Die 3 Auflage wurde berarbeitet und um weiteres Material f r Dozenten erg nzt das online zug nglich istThe Unfinished Revolution: How New Labour Changed British Politics Forever
By Philip Gould. 1998
The Unfinished Revolution is the definitive story of New Labour from its genesis to its election defeat 2010 - covering…
over 25 years and six general elections of strategy, rebuilding and reinvention. In this extraordinary book, Philip Gould, one of the world's leading political strategists and a key adviser to Tony Blair during the period, brilliantly describes how New Labour came to dominate, falter and fall, assessing how successful it was in government, and where it should go from here. Drawing on his years of experience at the heart of New Labour he gives us his unique perspective on how best to understand the electorate, how to communicate policy and how to adapt in a rapidly changing world.On Being Human
By William Wilson. 2012
A collection of narratives, humorous stories, and songs from Mormon missionaries that has become a classic study of narrative folklore.…
The 64th annual Faculty Honor Lecture, in the Humanities, Utah State University.The Lost Art of Reading: Books and Resistance in a Troubled Time
By David L. Ulin. 2018
The new introduction and afterword bring fresh relevance to this insightful rumination on the act of reading--as a path to…
critical thinking, individual and political identity, civic engagement, and resistance.The former LA Times book critic expands his short book, rich in ideas, on the consequence of reading to include the considerations of fake news, siloed information, and the connections between critical thinking as the key component of engaged citizenship and resistance. Here is the case for reading as a political act in both public and private gestures, and for the ways it enlarges the world and our frames of reference, all the while keeping us engaged.Social Marketing in India
By Nancy R. Lee, Sameer Deshpande. 2013
This book, an adaptation of Nancy R. Lee and Philip Kotler's highly successful book Social Marketing: Influencing Behaviors for Good,…
4th Edition, is structured around the ten-step marketing planning process that trains and encourages those in positions responsible for influencing public behaviors to undertake a systematic and comprehensive approach to behaviour change rather than jumping to the stage of producing just ads or distributing condoms. The book will convince readers when employing social marketing, it takes more than this. The book illustrates the planning process, importance of research, and related concepts through numerous examples that are of high quality and diverse contexts. It is one of the first books to bring together excellent social marketing thoughts related to the Indian situation at one place. Through these discussions, the book proposes new ways to address old problems related to public health, injury prevention, environment protection, community harmony, and financial well-being. In a nutshell, if you want to learn how to fix India's problems, this book is for you.Mates, Dates Guide To Life, Love, and Looking Luscious
By Cathy Hopkins. 2005
Time for a lifestyle makeover?The Mates, Dates girls will show you how!Four super-tight friends dish their secrets for dealing with…
life's little dilemmas. . . Like boys, for start: what they want, where to find them, how to be a great kisser -- you know, all the really important stuff. Once you snag that dreamy guy, the girls deliver the fashion 411 to keep you looking irresistible! But being a glamour goddess can sometimes get stressful, so there are plenty of tips on how torelax and hang out with your closest friends. From creating the perfect bedroom, to spicing up your own personal style -- here's an exclusive ticket to a more fabulous you! Just between mates. . .The Changing Nature of Happiness
By Sandie McHugh. 2017
This book shines a light on the meaning of happiness and how public perceptions of it have changed over time.…
A question that has engaged philosophers from the days of Aristotle, happiness is a subject of growing academic interest, and its recent integration into government policy is provoking increased debate into its definition and nature. Sandie McHugh and her associates build on the work of social anthropologist Tom Harrison's 'Worktown' Mass Observation study from 1938, repeating the original study today. Together these accounts show how perceptions of happiness have changed over the years for the people of Bolton, UK, and reveal major difference between its definition then and now. This unique study is a useful tool in the understanding and study of happiness, offering invaluable insights for scholars and practitioners working in the fields of social psychology, positive psychology, health psychology and wellbeing.Spanish For Dummies
By Susana Wald, Cecie Kraynak. 2011
Learn Latin American Spanish quickly and painlesslyThe job market for those who are bilingual is expanding rapidly. Businesses and government…
agencies are hiring translators; retailers and advertisers are concentrating more energy in targeting the Spanish-speaking ; and hospitals and agencies are seeking to overcome language barriers.Whether you're a student studying Spanish, a traveler gearing up for a trip to a Spanish-speaking country and need to learn the basics, or a upwardly mobile looking to get ahead of the pack in your career by learning a second language, Spanish For Dummies, 2nd edition is your hands-on guide to quickly and painlessly learn Latin American Spanish that includes:Expanded coverage of grammar, verb conjugations, and pronunciationsA refreshed and expanded mini-dictionary complete with even more essential vocabulary, exercises, and moreA revamped and expanded bonus CD-ROM that includes real-life dialogue to aid in your learningWhether you're looking to learn Spanish for use in the home, class, at the office, or on the go, Spanish For Dummies, 2nd edition has you covered!War, Denial and Nation-Building in Sri Lanka
By Rachel Seoighe. 2017
This book begins from a critical account of the final months of the Sri Lankan civil war, tracing themes of…
nationalism, discourse and conflict memory through this period of immense violence and into its aftermath. Using these themes to explore state crime, atrocity and its denial and representation, Seoighe offers an analysis of how stories of conflict are authored and constructed. This book examines the political discourse of the former Rajapaksa government, highlighting how fluency in international discourses of counter-terrorism, humanitarianism and the 'reconciliation' expected of states transitioning from conflict can be used to conceal and deny state violence. Drawing on extensive interviews with activists, academics, politicians, state representatives and international agency staff, and three months of observation in Sri Lanka in 2012, Seoighe demonstrates how the Rajapaksa government re-narrativised violence through orchestrated techniques of denial and mass ritual discourse. It drew on and perpetuated a heightened majoritarian Sinhala-Buddhist nationalism which consolidated power under Sinhalese political elites, generated minority grievances and, in turn, sustained the repression and dispossession of the Tamil community of the Northeast. A detailed and evocative study, this book will be of special interest to scholars of conflict studies, political violence and critical criminology.