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Business and economics
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Rethink, Redesign, Reboot.Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR…
professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
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Careers and job hunting, Business and economics
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You Deserve Your Success! Joyce Roché rose from humble circumstances to earn an Ivy League MBA and become the first…
female African-American vice president of Avon, president of a leading hair care company, and CEO of the national nonprofit Girls Inc. But despite these accomplishments, she felt like a fraud. She worked more and more, had less and less of a personal life, and was never able to enjoy her success. In this deeply personal memoir, Roché shares her lifelong struggle with what she now recognizes as “the impostor syndrome,” a condition that plagues successful people in all walks of life. Based on her own experiences and those of top executives from organizations such as Eileen Fisher, Citigroup, BET, Pepsi, and Tupperware, she offers practical advice and valuable coping strategies that can help you embrace your own worth and live a life of joy, zest, and fulfillment. “The impostor syndrome is all too common among highly successful people—and until now a closely guarded secret! Joyce Roché’s insights will make success at each stage of our life and career a more joyful experience for those of us—such as me—who have felt this insecurity.” —Rick Goings, Chairman and CEO, Tupperware Brands Corporation “Whether you are just starting your career or are nearing its pinnacle, this book will do more than help you navigate effectively; it will help you enjoy the journey.” —Earl “Butch” Graves Jr., President and CEO, Black Enterprise “This is a book that is so needed by women—especially younger women. [It] offers hope, guidance, and gentle mentorship to all of us who have ever confronted the fear of not measuring up.” —Rosina L. Racioppi, President and CEO, Women Unlimited, Inc. “Silence and isolation are the hallmarks of the impostor syndrome. Joyce’s courage in speaking out will be tremendously helpful to all those who have ever experienced these feelings by letting them know that they are not alone.” —Pauline Rose Clance, PhD, psychotherapist who, with Suzanne Imes, PhD, first identified the impostor syndrome
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Business and economics, Self help
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With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically…
improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.Over two decades since first being published, Leadership and Self-Deception continues to help readers discover and overcome the persistent lies that are at the heart of the people-related dysfunction that plagues relationships and hinders organizational results. Told through an engaging story, this book reveals the ways we blind ourselves to our true motivations and unwittingly sabotage our efforts to achieve success and rebuild broken relationships. Completely rewritten throughout, this fourth edition features important updates: A broader cast of characters who resonate with a wide and diverse audience Updated stories and examples that help readers immediately apply these timeless concepts to the modern workplace An individual study and group discussion guide to facilitate personal and team discoveries Practical guides to apply the tools on a personal, team, and organization-wide levelExplore the ideas that have helped millions of people and thousands of organizations sustainably transform relationships and results.
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Business and economics
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The bestselling guide on empowering introverted leaders to thrive in an extroverted world.Now updated with 20% new content, including strategies…
for remote and hybrid workplaces.In this expanded third edition of the bestselling The Introverted Leader, Jennifer Kahnweiler equips introverted leaders with essential tools for success in an extrovert-centric business world. With over 120,000 copies sold across multiple languages, this timely update addresses the evolving needs of introverted leaders, including in navigating remote and hybrid work environments such as:• Navigating the challenges of Zoom calls• Getting noticed when working remotely• Applying innovative meeting techniques for engaging introvertsKahnweiler's proven four-step strategy based on lessons from thousands of introverted leaders-Prepare, Presence, Push, and Practice-provides a concrete framework for introverts to leverage their natural strengths and overcome challenges in key areas such as public speaking, project management, and networking. The book includes:• Practical applications of the 4 Ps approach in six crucial workplace scenarios• A new chapter on leading effectively in remote and hybrid spaces• The "Quiet Wrap-Up Journal" An action-oriented study guide for ongoing development• Customized hiring and coaching strategies for introvertsDrawing from extensive research and over 100 interviews, Kahnweiler demonstrates how introversion can be a leadership asset, particularly in listening and written communication. This essential guide empowers introverted leaders to embrace their authentic selves while advancing their careers and making meaningful contributions to their organizations.
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Business and economics
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Ugh—meetings. They’re where productivity goes to die, right? There has to be a better way. According to leading consultants Dick…
and Emily Axelrod, there is. Using the same principles that make video games so engaging and that transformed the numbing assembly line into the dynamic shop floor, the Axelrods outline a flexible and adaptable system used to run truly productive meetings in all kinds of organizations—meetings where people create concrete plans, accomplish tasks, build connections, and move projects forward. They show how to design every aspect of a meeting—from the way you greet people at the beginning to how you sum up at the end—so that real work actually gets done. Those who have adopted this system will never go back. Neither will you.
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Canadian politics and government, Business and economics
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Get the edge over the competition for government contracts! In the battle for government contracts, seize the competitive advantage with…
Winning Government Business: Gaining the Competitive Advantage with Effective Proposals, Second Edition. Includes complimentary access to the Winning Government Business website.
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Business and economics
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Acquire the leadership skills that are the hallmark of the successful project manager! Project management is often defined by processes…
and methodology, but projects are accomplished by people. Successfully leading those people is the core of a project manager's job. Even the seasoned project manager will encounter situations that present unique leadership challenges. Bernardo Tirado offers a clear path to help develop leadership skills within the project management framework. Using a hands-on, practical approach, he presents a model for taking any project manager's leadership skills to the next level. His model focuses on techniques to develop and apply three areas of awareness—self-awareness, awareness of team dynamics, and organizational or "political" awareness. The first three parts of the book provide tools for understanding and influencing behavior and the last part brings the three types of awareness together in a case study. Exercises throughout make the book interactive and offer a continual assessment of the reader's progress.
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Business and economics
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Surely you’ve experienced something like this: you buy a red car, and suddenly red cars appear everywhere. Why? Because you’re…
focusing on red cars—and you get more of whatever you focus on. But much of the time, consciously and unconsciously, we dwell on what we don’t want, and that’s what we get. Drawing on the latest scientific research, Laura Goodrich shows you how to stop fixating on negatives and rewire your brain to focus on positive outcomes. Unique and practical exercises—including a free online toolkit—and dozens of enlightening real-life stories help you identify what you truly want so that it drives everything you do. And Goodrich shows how Seeing Red Cars can build organizational cultures in which employees are playing to their passions and strengths, focusing on what they want, and achieving breakthrough results.
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Literature biography, Customs and cultures
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As the first black female television journalist in the western United States, Belva Davis overcame the obstacles of racism and…
sexism, and helped change the face and focus of television news. Now she is sharing the story of her extraordinary life in her poignantly honest memoir, Never in My Wildest Dreams. A reporter for almost five decades, Davis is no stranger to adversity. Born to a fifteen-year-old Louisiana laundress during the Great Depression, and raised in the overcrowded projects of Oakland, California, Davis suffered abuse, battled rejection, and persevered to achieve a career beyond her imagination. Davis has seen the world change in ways she never could have envisioned, from being verbally and physically attacked while reporting on the 1964 Republican National Convention in San Francisco to witnessing the historic election of Barack Obama in 2008. Davis worked her way up to reporting on many of the most explosive stories of recent times, including the Vietnam War protests, the rise and fall of the Black Panthers, the Peoples Temple cult mass suicides at Jonestown, the assassinations of San Francisco Mayor George Moscone and Supervisor Harvey Milk, the onset of the AIDS epidemic, and the aftermath of the terrorist attacks that first put Osama bin Laden on the FBI’s Most Wanted List. She encountered a cavalcade of cultural icons: Malcolm X, Frank Sinatra, James Brown, Ronald Reagan, Huey Newton, Muhammad Ali, Alex Haley, Fidel Castro, Dianne Feinstein, Condoleezza Rice, and others. Throughout her career Davis soldiered in the trenches in the battle for racial equality and brought stories of black Americans out of the shadows and into the light of day. Still active in her seventies, Davis, the “Walter Cronkite of the Bay Area,” now hosts a weekly news roundtable and special reports at KQED, one of the nation’s leading PBS stations,. In this way she has remained relevant and engaged in the stories of today, while offering her anecdote-rich perspective on the decades that have shaped us. “No people can say they understand the times in which they have lived unless they have read this book.” — Dr. Maya Angelou
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Business and economics
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What do you do when the biggest threat to your project is your boss? It's not that your boss is…
out to get you. In fact, bosses generally mean well. But clueless leadership from a well-intentioned boss can sometimes cause more damage than a criminal mastermind tying your project to the railroad tracks.The Unwritten Rules of Managing Up provides refreshingly practical and candid insight into the best practices and techniques that project managers have successfully used for decades to manage a wide variety of senior-level stakeholders—ranging from perfectly competent and pleasant to downright dysfunctional and inept. While managing up is an incredibly valuable skill for virtually any type of boss (not just the difficult ones), the book includes recommendations for managing six particularly challenging—and common—types of senior leaders. They are the bombastic Tornado, who takes over meetings without realizing it; the Wishful Thinker, who regularly asks the impossible; the Clueless Chameleon, who can't quite decide what he or she really wants (but still holds you responsible for delivering it); the MIA Boss, who is just not around enough; the Meddlesome Micromanager, who hovers and insists you complete a task his or her way; and the Naked Emperor, who falls in love with his or her own crazy ideas. Brownlee also offers basic techniques to use with any boss, even a great one. This book is not just for professionals seeking to enhance their workplace effectiveness but also for senior leaders interested in addressing their blind spots and coaching others toward a more collaborative, results-focused leadership approach.
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Business and economics
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Unlocking the Source for True LeadershipToo many people, men and women alike, have bought into a notion of leadership that…
exclusively emphasizes traditionally "masculine" qualities: hierarchical, militaristic, win-at-all-costs. The result has been corruption, environmental degradation, social breakdown, stress, depression, and a host of other serious problems. Nilima Bhat and Raj Sisodia show us a more balanced way, an archetype of leadership that is generative, cooperative, creative, inclusive, and empathetic. While these are traditionally regarded as "feminine" qualities, we all have them. In the Indian yogic tradition they're symbolized by Shakti, the source that powers all life. Through exercises and inspirational examples, Bhat and Sisodia show how to access this infinite energy and lead with your whole self. Male or female, leaders who understand and practice Shakti Leadership act from a consciousness of life-giving caring, creativity, and sustainability to achieve self-mastery internally and be of selfless service to the world.
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Business and economics
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A Treasury of How-to Guidance for Project Success!People problems can really hurt your project, causing delays, eroding quality, increasing costs,…
and resulting in high levels of stress for everyone on the team. Yet if you're like most project managers, you've never been taught the soft skills necessary for managing tough people issues.Essential People Skills for Project Managers brings the key concepts of people skills into sharp focus, offering specific, practical skills that you can grasp quickly, apply immediately, and use to resolve these often difficult people issues. Derived from the widely popular original book, People Skills for Project Managers, this new version provides condensed content and a practical focus.• Apply project leadership techniques with confidence• Resolve conflicts and motivate team members• Help a team recover after a critical incident• Determine your team members' personal styles so you can work more effectively with themYou'll also learn how to apply people skills for a more successful career and life!• Discover how to manage stress – personal and professional• Learn proven methods for managing your own career• Find out how to thrive in an atmosphere of change
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Home and garden, Environment
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Ever-expanding landfills, ocean gyres filled with floating plastic mush, endangered wildlife. Our garbage has become a massive and exponentially growing…
problem in modern society. Eco-entrepreneur Tom Szaky explores why this crisis exists and explains how can we solve it by eliminating the very idea of garbage. To outsmart waste, he says, we first have to understand it, then change how we create it, and finally rethink what we do with it. By mimicking nature and focusing on the value inherent in our by-products, we can transform the waste we can’t avoid creating from useless trash to a useful resource. Szaky demonstrates that there is value in every kind of garbage, from used chewing gum to juice pouches to cigarette butts. After reading this mind-expanding book, you will never think about garbage the same way again.
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Business and economics
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Ready for the Future or Stuck in the Past?Millennials have been condemned as lazy, entitled, disloyal, and disrespectful and needing…
constant hand-holding. But Crystal Kadakia—a Millennial herself as well as an organizational development consultant and two-time TEDx speaker—shows that not only are these negative stereotypes dead wrong, but each one conceals a positive workplace practice that forward-looking companies must adopt if they are to endure. She illuminates how the advent of digital technology is the crucial root cause of many Millennial behaviors and offers a guide for what our traditional workplace needs to do to attract, engage, and retain modern talent.
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Business and economics
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Based on Bill Fisher’s three-day seminars that regularly sell out all over the world, this book offers the kind of…
capital-raising street smarts no entrepreneur can do without. As a banker in Silicon Valley in the ‘80s and a businessman who founded a number of successful companies beginning in the ‘90s, Fisher has seen firsthand the kind of rookie mistakes aspiring entrepreneurs make that end up stopping them before they have a chance to get started. Fisher looks at six traditional steps in the capital-raising process and digs beneath the surface to expose subtle but critical aspects of each—knowledge that, until now, could come only with experience. For example, entrepreneurs believe that great business ideas get funded. Not true—just look at the failure rates of venture-backed companies. Great business stories get funded, and all great business stories have a similar construction and shape. And of course the entrepreneur needs an investor, but each investor comes with his or her own personality issues. You need the right match for long-term success, not just whoever is waving the biggest check—a temptation that is easy for cash-strapped entrepreneurs to succumb to. Having this book is like going into your investor meetings with a trusted advisor who knows all the ins and outs of raising capital.
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Personal finance and investing, Business and economics, Self help
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How to develop a growth mindset, with practical tools to reach your financial goals from the self-development expert and bestselling…
author of Eat that Frog!Discover the 32 laws that have helped self-made millionaires with successful goal setting, time management, money saving, and financial investments.Legendary author and motivational speaker Brian Tracy returns with a series of 32 immutable laws, each one key to developing a mindset necessary for success—while also delivering practical, proven methods and techniques to double and even triple your income.Spread across a structured two-part framework, this book supplies readers the laws that helped Tracy and other self-made millionaires achieve their success. Inside, you'll learn: 32 foundational laws necessary for a growth mindset Step-by-step processes for putting the laws into practice How to move past self-limiting beliefs A time-tested system for setting and attaining goals Strategies for saving money and investing in your future And moreAchieving financial freedom can seem daunting. But by using the lessons and exercises contained in this book, you too can harness the laws of money and success to reach your full potential.
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Business and economics, Canadian politics and government
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At last - the first comprehensive and practical guide to the work breakdown structure (WBS) in 45 years! This book…
offers vital new perspectives on how to apply the WBS to today's different types of projects that produce products, services or results. You'll learn how to use WBS throughout the project lifecycle to plan, control and communicate. Your new insights into the WBS principles, plus checklists and proven action steps, will improve the planning of new projects and help you launch projects more efficiently and effectively.
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Business and economics
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Dozens of books have been written about how to do training more effectively, with more impact, and so on. Yet…
despite all that well-meaning advice, of the $70 billion spent on training in the U. S., only 12-15 percent actually gets applied in ways that contribute tangible value to organizations. But Tim Mooney and Robert Brinkerhoff have discovered that some iconoclastic trainers achieve breakthrough results by having the courage to break away from the usual approaches and identify what is really needed and what really works. Studying why these bold training leaders were so successful implementing Brinkerhoff and Mooney’s High Impact Learning tools and methods led them to distill the principles and practices outlined in Courageous Training. Mooney and Brinkerhoff lay out the Four Pillars of Courageous Training, illustrating each with real-life examples that highlight specific concepts, methods, and tools. Going deeper, they delve into the mindset needed to truly transform training, which they summarize in the Courageous Training Code. And they present four in-depth case studies, written by training leaders in major organizations, showing the audacious actions these leaders took to produce dramatic—and measurable—business results.
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Politics and government
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The spirit of inquiry is the engine of democracy. The democratic process is nothing less than citizens regularly asking what…
kind of society they want to live in and whom they want to lead them. But more and more people are avoiding the whole messy business of questioning. Americans are instead being trained to look for ready-made answers, with potentially dire implications for the health of our society. In this impassioned new book, Andrea Batista Schlesinger argues that we’re besieged by cultural forces that urge us to avoid independent thought and critical analysis. The media reduces politics to a spectator sport, focusing on polls and personalities rather than issues and ideas. Schools teach to standardized tests—students learn to fill in the bubbles, not open their minds. “Financial literacy” courses have replaced civics classes, graduating smart shoppers rather than informed citizens. Even the Internet promotes habits that discourage inquiry. Regurgitating search-engine results becomes a substitute for genuine research and reflection. Social networks promote connection rather than engagement. With all the information available online, over a third of those younger than twenty-five say they get no news on a typical day, up from 25 percent in 1998. The situation isn’t hopeless. Batista Schlesinger spotlights individuals and institutions across the country that are working to renew a healthy sense of curiosity and skepticism, particularly in American’s youth. It is, at this point, an uphill battle but one well worth undertaking. The Death of “Why?” offers both a penetrating socio-cultural critique of our current path and a way forward for cultivating inquiry and reinvigorating our democracy.
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Business and economics
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United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been…
delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What's the company's secret? Just ask a driver!Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it's par for the course. UPS has a unique corporate culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company's success—and his own—to its culture of "we, not me." As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.