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Take your people skills to the next level with this easy-to-follow, step-by-step guide Let’s face it. If you want any…
sort of success in life, you’re going to have to deal with other people at some point. It’s also the only way to make friends, meet new colleagues, and even find your special someone. So, why does dealing with other people seem so difficult sometimes? In the newly revised second edition of How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone, bestselling author and international keynote speaker Paul McGee delivers yet another exciting and inspiring guide to improving your communication skills and transforming how you interact with others. You’ll learn how to get over your dread of social events and create better relationships at work and in life, as well as: Strategies for holding people’s attention when you talk and how to listen and respond appropriately to what others are saying or doing Improve your ability to confront and challenge difficult people in and outside work Develop your skills around how to empathise and support people in tough times A can’t-miss guide on how to boost your understanding of people and your success in dealing with them, this book is perfect for young professionals, managers, executives and supervisors. How to Succeed With People will also prove invaluable in helping your relationships outside of work - from dating to parenting, and from motivating others to difficult conversations. With this book, you can have immediate and actionable advice at your fingertips.By Stanley L. Engerman, Jacob Metzer. 2004
By Mark Graban, Joseph E. Swartz. 2012
Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen…
is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book.Winner of a 2013 Shingo Research and Professional Publication Award!In 1989, Dr. Donald M. Berwick, founder of the Institute for Healthcare Improvement and former administrator of the Centers for Medicare & Medicaid Services, endorsed the principles of Kaizen in the New England Journal of Medicine, describing it as "the continuous search for opportunities for all processes to get better." This book shows how to make this goal a reality.Healthcare Kaizen shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program.All of the examples in the book were shared by leading healthcare organizations, with over 200 full-color pictures and visual illustrations of Kaizen-based improvements that were initiated by nurses, physicians, housekeepers, senior executives and other staff members at all levels.Healthcare Kaizen will be helpful for organizations that have embraced weeklong improvement events, but now want to follow the lead of ThedaCare, Virginia Mason Medical Center, and others who have moved beyond just doing events into a more complete management system based on Lean or the Toyota Production System.By M Vladimir Pierre Lovinski. 2023
Are the priorities of sustainable strategies aligned with the local realities and needs of Haitian society? Are local actors involved…
in the economic development process? What role does the local community play in collective decision making? Do the ruling class and policy makers have the will to make local development and decentralization an effective reality in Haiti? The foundations of these concepts assume that community, actors, citizens, and authorities should be included in the decision-making process. Aimed to leading to the development of sustainable policies, however, local development planning is difficult to institutionalize. Lovinski’s analysis is based on a multifaceted interpretation of development and takes an institutional approach to public policy. Thereby, prompting an interrogation of sustainable policies prioritized by policy makers. This investigation examines the steps taken to achieve sustainable policies and shows the results and considering the dynamics and their ambiguities.By Holly Trantham. 2024
A beautiful, full-color guide to living with money, not for money, packed with fun, tangible advice from the women behind…
The Financial Diet. &“Beyond Getting By will make you feel better, not worse, about your money and your life.&”—Tiffany &“the Budgetnista&” Aliche, New York Times bestselling author of Get Good with MoneyThe girlboss came in many forms, and she struggled valiantly against our increasing exhaustion at her brand of pinkwashed-capitalism-as-liberation—but it&’s time to put her to rest. Yes, money is essential to life, and managing it well can be the difference between freedom and constraint. But once you have enough, the focus should be on converting it into things that are meaningful to you: more time with the people you love, more creativity, more days to just vibe on the couch.In Beyond Getting By, the women behind The Financial Diet teach you how to create (and pay for) a life you truly enjoy—and that you can be proud of. They show you how to push beyond what society tells you will make you happy to determine what you actually want, with specific advice and interactive exercises on • how to define your own budget philosophy by no longer chasing fast fashion and instant gratification, instead allowing the unlikely duo of Sigmund Freud and Elizabeth Warren to guide your budgeting• how the idea that we have equal opportunity is bullshit—and how to start a self-advocacy journal in order to kill it in that next raise negotiation• how to stave off burnout by valuing your personal life with as much care as your career, in addition to figuring out the true worth of your time Beyond Getting By is for the woman interested in a life where money is simply a tool and never a reflection of her worth. It&’s for the woman who understands the limits of gamifying personal finance, and that following trends isn&’t the same as creating a sustainable, wealth-generating plan for the future.By Go Tian Kang. 2024
Go details through institutional analysis how major financial institutions (including banks and insurance companies), industries, and the U.S. government behaved…
and linked with each other during the Great Depression and interwar period.Drawing on data that has not been widely used since the late thirties – including congressional hearings, financial data, and government reports concerning economic concentration in the Depression era – Go presents a general picture of American finance capital on the eve of World War II. He details the emergence of important new financial‑industrial powers in the 1920s that challenged the Wall Street’s established order on the eve of Great Depression, the response of the Wall Street’s finance capital to the challenge, and its renewed dominance as well as the growing community of interests between finance and industry under the Depression. He also points out the role of Wall Street’s finance capital in financing the Reconstruction Finance Corporation in 1932, the New Deal, and the emerging war economy.With its coverage of primary sources, this book will interest researchers and advanced undergraduate students taking American history, political science, and institutional economics.Bestselling author and real estate, television, and media icon Ryan Serhant shares his proven, three-step strategy to build your brand…
from scratch. Brand is everything. Whether you&’re a real estate broker, a hair stylist, or a freelance contractor, your end goal is the same: get leads and generate new business. You want people to think of you the split second they consider looking for a new apartment, getting highlights, or finally redoing that guest bathroom. And while building a brand from scratch sounds daunting, the authentic you is already a brand—you just might not know it yet.Brand It Like Serhant brings readers through Ryan&’s three-step strategy that transformed him from that-broker-above-Burger Heaven into the founder of SERHANT., the most recognized real estate brand in the world. In Phase One, you&’ll discover your core identity, from your written brand statement to fonts, colors, posing for photos, and more. In Phase Two, you&’ll learn how to deliver consistent content—realistically—by understanding social platforms and making the right choices for your work. And in Phase Three, you&’ll shout it from the mountaintops: share your accolades, leverage growth, and achieve your full potential. Weaving interviews with household names like Gary Vaynerchuk, Rebecca Minkoff, and Mark Manson, custom worksheets to get organized, and a case study of one person&’s progress through each chapter, Brand It Like Serhant is textbook, classroom, and teacher rolled into one. Start to finish, Ryan&’s actionable guide empowers you to build an authentic, enduring brand by becoming known for what you want to be known for—and skyrocket your career.By Cavanaugh James. 2024
Maximize your network with this one-stop guide to developing meaningful connections in life and business.Our fullest life begins the second…
we start living like we&’re not the only one in it.Whether it&’s with coworkers, friends, family, or a stranger at the grocery store, our relationships with other people are the key to our happiness, our success, and our well-being. With a unique approach to building and leveraging our socio- and emotional intelligence, Read the Room will help you expand your network more than ever before. In this comprehensive guide, readers will learn key strategies to create and sustain personal connections, including how to:Read social dynamics, empathetically intuit, and better connect with othersLet your character lead for youBuild relationships you didn&’t know you could haveTap into the authority and influence you didn&’t know you possessedView selflessness and empathy as renewable resources Told with author Cavanaugh James&’s characteristic compassion, wit, and honesty, Read the Room will show you how you can thrive in real emotional and relational health. Apply the tools and lessons in this book and unlock the limitless possibilities for your career and life. Read the room and watch your world change.By Benjamin Laker, Lebene Soga, Yemisi Bolade-Ogunfodun, Adeyinka Adewale. 2024
A practical and timely guide that shows employees how to craft the jobs they want and managers how to shape…
their organizations in ways that are conducive to such job crafting.Job Crafting is a rigorous, modern take on job redesign that empowers workers to transform the jobs they have into the ones they want. Through the process of job crafting, a worker proactively alters their job to emphasize tasks that better align with their skills or that allow opportunities to learn new skills, with the help of executives who are willing to transform their organizations into supportive work environments. Offering practical guidance grounded in empirical evidence, British researcher Benjamin Laker and coauthors Lebene Soga, Yemisi Bolade-Ogunfodun, and Adeyinka Adewale describe the steps necessary for businesses and organizations to facilitate that support.Rather than passively receive job titles and role descriptions, job crafters harness meaning at work through three primary avenues:exercising greater control over tasks,determining the way tasks are perceived, andshaping social context.Based on data from a previous study in which structured interviews were conducted with one thousand business leaders and two thousand of their workers around the world, the authors&’ clear, four-step framework shows managers how to maximize staff engagement and productivity by building the systems, structures, and processes that empower workers to job craft. As new principles of stewardship, authenticity, and empowerment redefine the old command-and-control leadership approach, and generations Y and Z seek autonomy and purpose at work, job crafting offers a potential silver bullet to many workforce problems. Aimed at managers, executives, scholars, and executive education students, Job Crafting rejuvenates discussions of job design, leaving readers informed and ready to discuss how to improve their performance and satisfaction in all sectors.By Alden Mills. 2024
Learn how to harness the power of your mind to achieve your goals from a Navy SEAL. Activate your unstoppable…
potential with this proven mindset formula.What would you do if you knew you were unstoppable? Where would you go? What would you own? Who would you help? Unstoppable Mindset will help you uncover the answers to those questions and show you how to achieve more than you thought possible. A three-time Navy SEAL platoon commander, CEO of an Inc. 500 company, Division I athlete, top-ranked public speaker, and a father of four boys with a deep passion for helping people realize their dreams, Alden Mills has identified a step-by-step process he calls mindsetting, to help you build the mental toughness to succeed.In Unstoppable Mindset, Mills reveals the strategies that have helped thousands of people around the world to: Train your brain to succeed Dream up unstoppable goals Overcome the 3 obstacles to success—starting, failing, and tiring Build your own goal teams to surround yourself with positive support Identify and Harness the power of your thoughts, focus, and beliefs Develop daily action plans Activate your potential at willYou are so much more capable than you realize. Packed with personal stories and easy-to-remember tools to create a concrete action plan for success, Unstoppable Mindset is an essential guide for anyone who is ready to make their dreams a reality.By Scott Galloway. 2024
A must-have guide to optimizing your life for wealth and success, from bestselling author, NYU professor, and co-host of the…
Pivot podcast Scott Galloway.Today's workers have more opportunities and mobility than any generation before. They also face unprecedented challenges, including inflation, labor and housing shortages, and climate volatility. Even the notion of retirement is undergoing a profound rethink, as our life spans extend and our relationship with work evolves. In this environment, the tried-and-true financial advice our parents followed no longer applies. It's time for a new playbook.In The Algebra of Wealth, Galloway lays bare the rules of financial success in today's economy. In his characteristic unvarnished, no-BS style, he explains what you need to know in order to better your chances for economic security no matter what. You&’ll learn:How to find and follow your talent, not your passion, when making career decisionsHow to ride and optimize big economic waves (hard truth: market dynamics always trump individual achievement)What small steps you can take that pay big returns later, including diversification and tax planningHow stoicism can help you minimize spending and develop better financial habitsBursting with practical, game-changing advice from one of the world&’s most popular business school professors, The Algebra of Wealth is the practical guidebook you need to win today&’s wealth game.By Gargi Sanati. 2024
This book bridges the existing gap between the theory and practices related to international finance. It discusses banking theories and…
operational procedures relating to the methods of payment with special reference to Letters of credit (LCs), like revolving LCs, back-to-back LCs, transferable LCs, and standby LCs, with specific applications of documentary discrepancies. Moreover, this book discusses merchanting trade, buyers’ credit and supplier’s credit, and bank guarantees with many practical caselets, linked to the applications of the International Chamber of Commerce (ICC) and other regulatory rules. It also examines the various roles of banks in financing international trade which are extensively discussed through several cases.This volume: Explains in-depth the intricacies and discrepancies relating to the documentation involved in international trade Presents in detail the various steps of executing an export or import deal, right from signing of the contract, managing pre-shipment credit, and booking a forward contract to hedge the exchange rate risk till the closing of the deal Gives a comprehensive account of all trade finance products with processes and procedures, rules, and regulations, and risks and mitigates Discusses the application of ICC rules through detailed case-lets, which helps an exporter take necessary actions when the payment is denied by a party overseas, or how an importer can simply deny the payment if there is documentary noncompliance Scrutinises different types of forex transactions, the regulatory framework within which they take place, and the associated risks and solutions Attempts to resolve the existing disparity in the understanding and interpretation of regulatory guidelines and the practices adopted by banks and corporate houses in implementing them. Accessibly written, this book will be useful to students, researchers, and teachers from the fields of management, business studies, international trade and treasury operations, finance, international banking, trade and commerce, and economics. This will also be an invaluable companion to the professionals working in export–import businesses, foreign exchange businesses, treasury front-office and back-office operations, bureaucrats, and public policymakers.Financial Times Best Business Book of the Month April 2024An essential guide to protect yourself from burnout by learning to…
develop and master key emotional intelligence skillsWhy do some people in the world’s most stressful careers avoid burnout while countless others are overwhelmed by the demands of ordinary jobs? What can we learn from these resilient role models who seem to be naturally resistant to the psychological hazards of work?After extreme stress caused a life-threatening health crisis in her own life, Dr. Kandi Wiens dedicated herself to understand why work was leaving millions of us sick, exhausted, unmotivated, and feeling stuck and ineffective. In her research, she discovered something remarkable: Despite dangerous levels of work-related stress, some people seemed to be naturally “immune” to burnout.So what did these people have that Dr. Wiens and millions of others did not? Regardless of their role, industry, or experience, all these professionals exhibited a high degree of emotional intelligence (EI). EI is the ability to clearly perceive, understand, and productively manage emotions, thoughts, and behaviors in service of one’s overall well-being and performance. The people with burnout immunity were relying on specific EI skills to successfully cope with stressful work environments and experiences. The result is that they were more productive; had happier careers and lives; and were free from the physical and mental ravages of exhaustion, negativity, and inefficacy that characterize burnout.The good news is that everyone can build and boost emotional intelligence and use EI-based skills to manage workplace stress before it leads to breaking down or burning out. Burnout Immunity shows readers how to:Build self-awareness to identify what makes you vulnerable to burnoutManage your stress triggers and response, and tap into moments of good stressRegulate your thoughts and emotions to remain effective in the midst of stressDevelop healing connections to keep burnout at bayRecover from moments of burnout, reconnect to things that bring you joy, and reimagine a new way forwardBolstered with research, exercises, self-assessments, and real-life stories from people with natural burnout immunity and those who’ve cultivated it, Burnout Immunity teaches workers how to positively cope with stress and to enjoy healthier and happier relationships with work.By World Bank. 2024
Women, Business and the Law 2024 is the 10th in a series of annual studies measuring the enabling conditions that…
affect women’s economic opportunity in 190 economies. To present a more complete picture of the global environment that enables women’s socioeconomic participation, this year Women, Business and the Law introduces two new indicators—Safety and Childcare—and presents findings on the implementation gap between laws (de jure) and how they function in practice (de facto). This study presents three indexes: (1) legal frameworks, (2) supportive frameworks (policies, institutions, services, data, budget, and access to justice), and (3) expert opinions on women’s rights in practice in the areas measured. The study’s 10 indicators—Safety, Mobility, Workplace, Pay, Marriage, Parenthood, Childcare, Entrepreneurship, Assets, and Pension—are structured around the different stages of a woman’s working life. Findings from this new research can inform policy discussions to ensure women’s full and equal participation in the economy. The indicators build evidence of the critical relationship between legal gender equality and women’s employment and entrepreneurship. Data in Women, Business and the Law 2024 are current as of October 1, 2023. wbl.worldbank.orgBy Joseph E. Stiglitz. 2024
From one of the world’s leading economists, a compelling new vision of personal and economic freedom. We are a nation…
born from the conviction that people must be free. But since the middle of the last century, that idea has been co-opted. Forces on the political Right have justified exploitation by cloaking it in the rhetoric of freedom, leading to pharmaceutical companies freely overcharging for medication, a Big Tech free from oversight, politicians free to incite rebellion, corporations free to pollute, and more. How did we get here? Whose freedom are we—and should we—be thinking about? In The Road to Freedom, Nobel prize winner Joseph E. Stiglitz dissects America’s current economic system and the political ideology that created it, laying bare their twinned failure. “Free” and unfettered markets have only succeeded in delivering a series of crises: the financial crisis, the opioid crisis, and the crisis of inequality. While a small portion of the population has amassed considerable wealth, wages for most people have stagnated. Free and unfettered markets have exploited consumers, workers, and the environment alike. Such failures have fed populist movements that believe being free means abandoning any obligations citizens have to one another. As they grow in strength, these movements now pose a real threat to true economic and political freedom. As an economic advisor to presidents and as chief economist at the World Bank, Stiglitz has witnessed these profound changes firsthand. As he argues, the failures follow from the elites’ unshakeable dedication to “the neoliberal experiment.” Explicitly taking on giants such as Friedrich Hayek and Milton Friedman, Stiglitz exposes accepted ideas about our political and economic life for what they are: twisted visions that tear at the social fabric while they enrich the very few. The Road to Freedom breaks new ground, showing how economics—including recent advances in which Stiglitz has played such an important role—reframes how to think about freedom and the role of the state in a twenty-first century society. Drawing on the work of contemporary philosophers, Stiglitz explains a deeper, more humane way to assess freedoms—one that considers with care what to do when one person’s freedom conflicts with another’s. We must reimagine our existing economic and legal systems and embrace forms of collective action, including regulation and investment, if we are to create an innovative society in which everyone can flourish. The task could not be more urgent, and Stiglitz’s latest book is essential reading for those committed to the American ideal of an economic and political system that delivers well-being, opportunity, and meaningful freedoms for all.By Dana Mattioli. 2024
Most Anticipated by Foreign Policy • Globe and Mail • Publishers Weekly • Next Big Idea Club Must Read April Books&“Will stand as a classic.&” –…
Christopher Leonard "Riveting, shocking, and full of revelations." - Bryan BurroughFrom veteran Amazon reporter for The Wall Street Journal, The Everything War is the first untold, devastating exposé of Amazon's endless strategic greed, from destroying Main Street to remaking corporate power, in pursuit of total domination, by any means necessary. In 2017, Lina Khan published a paper that accused Amazon of being a monopoly, having grown so large, and embedded in so many industries, it was akin to a modern-day Standard Oil. Unlike Rockefeller&’s empire, however, Bezos&’s company had grown voraciously without much scrutiny. In fact, for over twenty years, Amazon had emerged as a Wall Street darling and its &“customer obsession&” approach made it indelibly attractive to consumers across the globe. But the company was not benevolent; it operated in ways that ensured it stayed on top. Lina Khan&’s paper would light a fire in Washington, and in a matter of years, she would become the head of the FTC. In 2023, the FTC filed a monopoly lawsuit against Amazon in what may become one of the largest antitrust cases in the 21st century. With unparalleled access, and having interviewed hundreds of people – from Amazon executives to competitors to small businesses who rely on its marketplace to survive – Mattioli exposes how Amazon was driven by a competitive edge to dominate every industry it entered, bulldozed all who stood in its way, reshaped the retail landscape, transformed how Wall Street evaluates companies, and altered the very nature of the global economy. It has come to control most of online retail, and uses its own sellers&’ data to compete with them through Amazon&’s own private label brands. Millions of companies and governmental agencies use AWS, paying hefty fees for the service. And, the company has purposefully avoided collecting taxes for years, exploited partners, and even copied competitors—leveraging its power to extract whatever it can, at any cost. It has continued to gain market share in disparate areas, from media to logistics and beyond. Most companies dominate one or two industries; Amazon now leads in several. And all of this was by design.The Everything War is the definitive, inside story of how it grew into one of the most powerful and feared companies in the world – and why this lawsuit opens a window into the most consequential business story of our times.&“A manifesto to guide the longevity revolution&” (David Sinclair) for individuals, institutions, and society to adapt to the reality of living…
longer lives Thanks to increases in life expectancy, we can now expect to live for a long time. Most of us would welcome an extra day in the week, so why do so many of us view the prospect of additional years with fear and skepticism? The reason is simple: society is not currently structured to support long lives. Rather than thinking in terms of the needs of a rising number of older people, we must instead support the young and middle-aged to prepare differently for the longer futures they can expect. The Longevity Imperative outlines the innovations needed to make the most of these longer lives: substantial changes to our health system, economy, and financial sector, as well as in how we manage our careers, health, finances, and relationships. Instead of seeing longevity as a problem, economist Andrew J. Scott challenges us to view it as an opportunity. This book charts a course to address the individual, social, political, economic, and cultural changes required so that all of us—regardless of age—can live lives that are not just longer but healthier, happier, and more productive.By Ali A. Allawi. 2024
A landmark history of the world economic order, exploring how developing countries have fought to escape impoverishment Over the past…
two decades, experiments in neoliberal economics have opened up a chasm of inequality between the Global South and the West. Development advice from richer nations has led to social upheaval, political unrest, environmental degradation—and even the creation of a new underclass. Brutal extremes of wealth and poverty are now commonplace. Ali A. Allawi traces the evolution of the world economic order from the late imperial era to the present day. Shedding light on continuing controversies, Allawi shows how the process of development has been hindered at every turn, from poor leadership and lost opportunities to widespread corruption. In doing so, he argues that the current neoliberal consensus is only the most recent of a series of failed policy imperatives. Covering issues in the Global South as well as failures in the West, this definitive account offers an impassioned and authoritative call for change.By Anthony Algmin. 2024
A revolutionary approach to bringing data and business togetherData is lazy. It sits in files or databases, minding its own…
business but not accomplishing very much. Data is like someone in their mid-twenties, living with their parents, who won't get off the couch and make something of their life. Data is also the closest thing we have to truth in our organizations—but most business leaders today struggle using data to make an impact on what really matters: the success of their businesses. Data Leadership for Everyone is a game-changing book for anyone who believes in the power of data and is ready to create revolutionary change in their organization. Whether you're a C-suite executive, a manager, or an individual contributor, this book will propel your career by unlocking the mystery of how raw data transforms into real outcomes. In this book, data leadership advocate and transformation coach Anthony J. Algmin reveals his five-step Data Leadership Framework, breaking down the complexity of data systems and empowering you to:Access and prepare data for useRefine data to maximize its potentialUse data to find new insightsImpact business success with data valueGovern and scale data-driven outcomes Data is the key to the future success of all businesses, and anyone not making the most of data will lose, while those who can use data to drive business value will win. It's not enough to learn about data—business success requires a special leadership approach to connect data to the people, processes, and technologies unique to your organization. With over 150 specific takeaways, Data Leadership for Everyone is a must-have business leadership book to help you become a better data leader for the twenty-first century and beyond.By Bon-Gang Hwang, Jasmine Ngo, Hanjing Zhu. 2024
With a focus on project managers (PMs) in the construction industry, this book addresses the impact of smart technology applications…
on project management and examines how technologically competent PMs can be developed for successfully managing and delivering projects with smart technologies.The book assesses the changes to the knowledge and skillsets required to manage projects with smart technologies; develops a Technological Competency Framework to improve PM competency when managing projects with smart technologies; and develops a Knowledge-Based Technological Competency Analytics and Innovations System to assess and improve the technological competency of PMs and provide recommendations to improve their competency.Managing Projects with Smart Technologies is ideal for PMs and academics in the areas of construction project management, engineering, architecture, and infrastructure and anyone involved in the technical training of professionals in these areas.