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Showing 1 - 20 of 11133 items
By Colleen Nelson, Kathie MacIsaac. 2023
From award-winning author Colleen Nelson, and literacy advocate Kathie MacIsaac, twenty-five profiles present a plethora of jobs, and people, making…
it easier than ever for young people to see their dreams and to live their dreams!By Chandana Kohli. 2013
Wondering how to word a key official letter? Searching for the right way to write an email to an important…
client? Thinking about how to convey what you want on an important occasion? Your business and personal communication letter and email guide is here. In today?s world, where a lot depends on the quality of your communication, how you approach it is more important than it has ever been. Daily communication happens, more often than not, without a personal interface, and this makes the letter or email an extremely important tool to convey your personality, skills and ideas effectively and succinctly. Despite changes in the medium and the form, the letter continues to be the driving force of all kinds of communication, official or personal. This book will help you communicate more cogently and confidently, and guide you through situations where you might find it difficult to communicate in writing. Learn how to write suitable emails and letters for official needs and challenging social situations. Choose from over a hundred templates and tips. Find ready-made letters for all your business and personal needs. This book will make letter writing faster, easier and, above all, perfectly suited to the situation and occasion.By Maira Kalman. 2002
The Snicker candy bar appeared and Babe Ruth hit his 611th home run P …
P That was also the year the John J Harvey fireboat was first launched It had levers buttons buckets brass trim and five engines and it fought fires on the piers But by 1995 the city had little use for a fireboat and it sold the Harvey to group of people who restored and used it for fun P P Then came 9 11 something so huge and horrible happened that the whole world shook The Harvey was called back into service Firefighters attached their hoses to the boat and fought fires for four days and nights P P Kalman does some extraordinary things in this beautiful picture book She takes the fireboat s history and puts it within the context of a city that has endured framing the enormity of 9 11 so young readers and even small children can begin to grasp what happened At the same time she makes the event part of life s continuum of loss and enduranceSACRED LAND will enable you to discover the hidden secrets and meaning of the landscape around you, town or country,…
modern or old, wherever you live in Britain. There has been a dramatic growth in interest in our own history, buildings, landscape, sacred places, beliefs and culture over the last few years and this book will equip you with the tools to unlock the meaning, stories and history that are literally embedded in our landscape. It takes us from street names to churches; from hill forts to burial mounds; from the way a road bends to the shapes of fields in order to understand better the land that lies beneath our feet. In the literal shape of our countryside can be detected the eddies of time, politics, belief, warfare, passion and the durability of the human existence.SACRED LAND is a fascinating, accessible read and the perfect reference guide to have in your home or in your car. It will be of interest to everyone who loves history, sacred places and sacred history, and those who like to explore their ancestry and roots.By Cherry Gilchrist. 2012
The process of exploring your family history and roots is a moving and meaningful quest. It affects heart and soul,…
as well as providing an intellectual challenge to piece all the information together. GROWING YOUR FAMILY TREE is the first book to promote the experiential aspects of family history. It gives sound, practical advice on researching your family history, but also promotes the emotional, spiritual and creative elements of the task, helping to lift genealogy out of its earlier dry an formal setting, into a more meaningful and accessible activity which can enrich a person's identity.Advice and information includes:* How to write up your family history* How to make a heritage corner or trail in your home* A consideration the nature of ancestry, family lines and our inner connection with our ancestors* How to organise your research and keep moving forwardBy David Borgenicht, Robin Epstein. 2011
It's the best of the worst! This edition of the popular series loved by parents and kids alike serves up…
a wild ride through mudslides, volcanoes, shark-infested oceans, menacing mountains, and more. Seventy entries are packed with illuminating facts, eye-popping photos, hilarious illustrations, must-see maps, heaps of humor, and step-by-step instructions. Readers will be armed with the knowledge and skills needed to survive anything and live to tell about it!By Robert W. Lucas. 2001
Give your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center…
staff will learn what technology-based customer service is all about, including the history, terminology, legislation, and technology options. This book is designed to supplement and enhance the industry-specific policies and procedures plus local, state, and federal guidelines to which a call center staff must adhere. Filled with exercises and self-assessments, the course presents specific, practical strategies for improving listening skills, building trust with customers, problem solving, and decision-making--all within the context of a busy call center. How to Be a Great Call Center Representative provides all the tools needed to be confident in handling customers and building a foundation for future growth and advancement. Readers will learn how to: • Identify the roles and responsibilities of a call center staff • Prepare yourself to deliver quality service • Learn to communicate successfully • Identify current legislation, terminology, and technology affecting call center staff • Develop skills for building trust • Enhance telephone verbal skills and vocal quality • Build problem solving and decision-making skills • Learn to handle difficult customer situations • Improve your time-management and multitasking skills • Identify ways to control your stress level • Learn to recover from mistakes—yours and your customer’sBy Dale Mayer. 2011
Today's economy leaves little room for second chances in the job market. Hiring managers are swamped with applications. What are…
you doing to rise to the top of the pile and get noticed? If it isn't creating a cover letter driven by facts and filled with punch, you aren't doing enough.The cover letter is often overlooked as a key marketing tool - the perfect introduction. It can be blank and uninteresting or it can offer the potential employer exactly what they are seeking. Don't overlook this simple step that can improve your chances over other candidates. This book walks you through the various elements of a good cover letter, taking you through each step with plenty of examples to show exactly what you need to know to create the best cover letter over and over again. Make yours the one that brings the light of relief into the recruiter's eye as they see the perfect candidate.At just over a hundred pages, this concise, easy to read guide is full of professional information that will make your job search take off.By Sam Deep, Lyle Sussman. 1996
Yes, You Can! gives you good advice, and it gives you more: it tells how you can make that advice…
part of your daily life. Whether your goal is to speak eloquently, discover hidden talents, or find fulfillment at work, this book can help. It covers more than 125 personal goals with the clear, practical advice for which Deep and Sussman are known. The result is an inspiring guide to improving yourself and improving your relationships, balancing work and home, and building lasting success. Many books will tell you that you can achieve your goals. Yes, You Can! gives you the tools to make that happen.By James, Alex, Stein, Lough. 2010
We have all heard and read aphorisms, which are and have been a ubiquitous literary form throughout our history. From…
Confucius, to Gandhi (“An eye for an eye leaves the world blind”), Shakespeare to Mae West(A good man is good; a bad man even better!”), that give us insight, instruction and laughter in brief verbal bursts. SHORT FLIGHTS: Thirty-Two Modern Writers Explore the World of Aphorismsis a unique anthology that draws together the work and musings of our leading pioneers of short form writing, who take this time-honored literary form to new heights. With a brief introductory piece from each author and a generous sampling of each individual’s particular take on the aphorism, this book presents the reader with a vast trove of wit, wisdom, insight and inspiration, as well as new ways to look at language, words and writing. With contributors ranging from prize-winning poets Charles Simic and Stephen Dobyns to bestselling authors like James Geary, David Shields, and experimental writers such as Olivia Dresher and Yahia Lababidi, SHORT FLIGHTS is sure to intrigue and delight all lovers of literature, language and wordplay.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By Larry Fine. 2016
The Piano Buyer Essentials SeriesThe Piano Buyer Essentials Series brings together in one place the very best and most important…
articles from our 30 years of publishing on the subject of buying and owning a piano. Each e-book is a compilation of articles from current and past issues of Acoustic & Digital Piano Buyer, a semiannual consumer publication devoted to the purchase of new, used, and restored acoustic pianos and digital pianos. The e-books may also contain excerpts from The Piano Book, by Larry Fine, and from pieces published only on PianoBuyer.com. For reader convenience, articles and excerpts have been grouped by subject. However, because some pieces apply to more than one subject, there is some duplication of articles among the e-books in the series.By John Bridges. 2008
How to Be a Gentleman: A Timely Guide to Timeless Manners is the revised and updated edition of the smash-hit…
How to Be a Gentleman and offers practical advice on being a gentleman in the twenty-first century. Should you take your BlackBerry on vacation? What is the best way to accept a compliment? Is an e-mail an acceptable means of writing a Thank-You note? While the tenets of gracious behavior never change, the situations a gentleman faces do and have changed significantly in the last ten years. In this revised, updated, and expanded version of the bestselling How to Be a Gentleman, Bridges addresses new issues such as airport security, Bluetooth and BlackBerry usage, and appropriate internet and instant message communication. Still featured are topics ranging from how to receive a compliment to how to act at funerals. Certain to be the must-have guide for the modern gentleman, this revised edition will echo the success of its predecessor.By Tim Harford. 2008
A través de las fascinantes historias de cincuenta ideas e inventos, el autor de El economista camuflado explica en este…
nuevo libro cómo la innovación puede cambiar nuestras vidas y alterar el complejo sistema económico global. Hay innovaciones, ideas e inventos que permiten curar el cáncer. Otras nos permiten llegar a nuestros destinos de vacaciones mucho más deprisa. Son divertidas. Generan dinero. Y, por descontado, los inventos tienen éxito porque resuelven un problema que alguien, en algún lugar, quiere resolver. El arado, por ejemplo, tuvo éxito porque ayudó a los agricultores a producir más comida con menos esfuerzo. Sin embargo, los inventos configuran nuestra vida de manera impredecible, y, mientras resuelven un problema para alguien, a menudo crean un problema para otra persona. ¿Por qué el código de barras cambió el equilibrio de poderes en la industria alimentaria? ¿Por qué el gramófono incrementó la desigualdad económica? ¿Y cómo el alambre de púas forjó el futuro de Estados Unidos? Las innovaciones también afectan a una compleja red de conexiones económicas. A veces nos complican la vida, otras rompen viejos límites y, en ocasiones, crean patrones completamente nuevos. ¿Por qué, por ejemplo, la píldora anticonceptiva incrementó el número de mujeres en las facultades de Medicina y Derecho? Con el talento de le ha convertido en el más célebre divulgador económico, Tim Harford describe el funcionamiento de la economía a través de la sorprendente historia del plato precocinado, el Estado del Bienestar, la dinamo, la estantería Billy, la propiedad intelectual, el iPhone, las maquinillas y hojas de afeitar, el papel moneda o los paraísos fiscales. Algunas de estas historias se centran en fuerzas económicas vastas e impersonales; otras son relatos del genio o la tragedia de los humanos. Como el intento de desarrollar un «rayo mortífero» que, en cambio, llevó a inventar el radar, un dispositivo esencial para que los viajes aéreos sean seguros. Y todas estas innovaciones nos cuentan una historia, no solo del ingenio humano, sino también de los sistemas invisibles que nos rodean: de las cadenas de suministro global, de la información omnipresente, del dinero y de las ideas. Y, al final del libro, podremos aunar todas estas lecciones para preguntarnos cómo deberíamos pensar en la innovación hoy en día. ¿Cuáles son las mejores maneras de alentar nuevas ideas? ¿Y cómo podemos pensar con claridad sobre qué efectos pueden tener estas ideas y actuar con previsión para maximizar los beneficios y mitigar prejuicios?By Larry Dane Brimner. 1997
Completely redesigned for today's young, investigative reader, True Books are an indispensable addition to any collection. Each book guides the…
reader through the facts that nurture their need to know. The new, dynamic True Book design features: -- an inviting and interactive page format, -- a readable and attractive typeface, -- large, bold, and brilliant full-color photographs. The True Books series takes the young reader beyond the standard, fact-filled text by adding avenues for further discovery. Each book includes a variety of sidebars, highlighting extra facts that will fascinate children. In the Important Words section, young readers will find a glossary of words that will both challenge and expand their vocabulary. Each book includes a To Find Out More section, where every curious reader can find a list of related books to read and organizations to contact. True Books also point readers to the vast electronic universe of information on the Internet. Each book will list: -- e-mail addresses to help the reader contact individuals and organizations, -- appropriate newsgroups and mailing lists, -- FTP sites to download fun and useful software.