Service Alert
Delay in delivery of CDs
We are currently experiencing a delay with CD production. CDs are being sent and will be delivered as soon as possible. We apologize for the inconvenience.
We are currently experiencing a delay with CD production. CDs are being sent and will be delivered as soon as possible. We apologize for the inconvenience.
Showing 46681 - 46700 of 98798 items
This volume provides a new look at marketing, and in particular the move to establish ostensibly 'green' marketing. Presenting evidence…
from extensive case studies, these concerns are addressed through an examination of managers' and employees' understanding of the green marketing activities and processes that take part in their organisations.By Iain MacRury, Jackie Botterill, Barry Richards. 2000
The authors suggest that advertisments, while important in our daily emotional self-management, are far more closely linked to the pragmatics…
of everyday life than their symbolic richness might suggest. Recent trends in advertisment content point to an important shift in our relationship to goods that reflects an increasing preoccupation with risk management.By Jean-Philippe Platteau. 2000
In order for economic specialization to develop, it is important that well-defined property rights are established and that suspicion and…
fear of fraud do not pervade transactions. Such conditions cannot be created ex abrubto, but must somehow evolve. What needs to develop is not only suitable practices and rules themselves, but also the public agencies and moral environment without which generalized trust is difficult to establish. The cultural endowment of societies as they have developed over their particular histories is bound to play a major role in this regard, and the matter of cultual endowment is one of the central themes of this book.On the other hand, division of labour does not only require well-enforced property rights and trust in economic dealings. It is also critically conditioned by the thickness of economic space, itself dependent on population density. This provides the second major theme of the volume: market development, including the development of private property rights is not possible, or will remain very incomplete, if populations are thinly spread over large areas of land. The book makes special reference to sub-Saharan Africa.By Stephen Denning. 2000
The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and…
formal discipline for organizational change and knowledge management. The book explains how organizations can use certain types of stories ("springboard" stories) to communicate new or envisioned strategies, structures, identities, goals, and values to employees, partners and even customers. Readers will learn techniques by which they can help their organizations become more unified, responsive, and intelligent. Storytelling is a management technique championed by gurus including Peter Senge, Tom Peters and Larry Prusak. Now Stephen Denning, an innovator in the new discipline of organizational storytelling, teaches how to use stories to address challenges fundamental to success in today's information economy.By Joseph Olmstead. 2000
This book provides a genuine understanding of practical leadership based upon years of research and development. It identifies the essential…
components of leadership, and supplies guidelines for developing and implementing those skills. Clear, straightforward explanations and examples direct executives on how to establish objectives, delegate authority, direct subordinates, and motivate the team. Executive Leadership supplies a comprehensive analysis of effective leadership at senior levels and presents a model for establishing an efficient and productive workplace. Joseph A. Olmstead, Ph.D., is vice-president for product development with the Vanguard Research Group. His experience includes 22 years as a senior staff scientist and a program director for the Human Resources Research Organization. Dr. Olmstead is the author of numerous books on leadership and organizational effectivenessBy Stephen Osborne. 2000
Public-Private partnerships are an increasing aspect of the delivery of public policies and services across the world. This book is…
the first to draw upon a range of disciplines to offer theoretical perspectives upon their analysis as well as a range of case-studies of their management from around the world. It also offers a number of frameworks foBy Paul C. Tinnirello. 2000
Project Management covers the full range of issues of vital concern to IT managers working in today's hurry-up, budget-conscious business…
environment. The handbook provides valuable advice and guidance on how to get projects finished on-time, within budget, and to the complete satisfaction of users, whether a high-tech, low-tech, financial, manufacturing, or service organization. Project Management Handbook brings together contributions from an all-star team of more than 40 of experts working at leading enterprise organizations and consulting firms across America, and around the world. With the help of dozens of fascinating and instructive case studies and vignettes, reporting experiences in a wide range of business sectors, those experts share their insights and experience and extrapolate practicable guidelines and actions steps that project managers can put to work on their current projects.This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers,…
both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).Whilst most discussions of accountability focus exclusivelyBy Nirup M. Menon. 2000
First published in 2000. This book addresses the measurement of the effect of information technology (IT) investments on a firm's…
productivity. Determining a quantifiable impact of a firm's IT has plagued senior executives, researchers, and policy-makers for several years, as evidenced by articles in trade magazines such as Fortune and Businessweek and in academic journals such as Management Science. Simple statistical techniques for measuring IT impact in a firm are fraught with methodological problems, as these techniques do not account for either the causal direction in managerial decision making or the behavioral assumptions about firms. Therefore, such studies have led to results and inferences that are not generalizable. While studies that measure the satisfaction of people who use IT are important, management typically would like to know whether IT has reduced operation costs by streamlining processes or increased revenues by increasing the demand-meeting capability of the firm. This book attempts to determine cost-reduction or output-enhancement that may be linked to IT investments through methodological sophistication. The healthcare industry presents an important and interesting context in which to study IT impacts for several reasons. First, since the implementation of the Prospective Payment System (PPS) by Medicaid, most hospitals adopted cost containment measures, and hence capital investments in hospitals have come under greater scrutiny than ever before. Second, hospitals have been more thorough in reporting capital and labor expenses and revenues (due to state regulation) at a level of detail that makes it possible to aggregate IT and other capital investments without serious measurement error. Most non-healthcare firms do not collect or report such data in their financial statements. Finally, though hospitals were slow in IT adoption, most hospitals have been acquiring sophisticated hardware and software over the past few years. Results of the analysis bear evidence of the positive impact of IT on production of healthcare services. It also shows how methodological differences can lead to conflicting results. The effect of PPS determined in a comparative way shows that the economic behavior in the post-PPS differs from that in the pre-PPS years.By Dimitrios Buhalis, John Crotts. 2000
Target your business strategies to fit specific tourist cultures!Since Thomas Cook packaged the first tour in 1841, hospitality and tourism…
enterprises have forged long-term alliances with one another. Yet research suggests that most such alliances will fail. What goes wrong? How can tourism professionals take advantage of all the benBy Tania Konn. 2000
By Eddie Cade. 2000
By Paula S. Topolosky. 2000
Dieses Buch ist der Befreiungsschlag in Ihrer Kundenkommunikation: keine Worthülsen, Beschönigungen, Lügen und einseitig positiven Darstellungen mehr, stattdessen Ehrlichkeit, die…
sofort Vertrauen schafft und Kunden positiv verblüfft. Denn Verkaufen wird häufig mit psychologischen Tricks in Verbindung gebracht, und das Misstrauen bei Kunden ist entsprechend groß. Hier erfahren Sie, wie Sie mit der Strahlkraft von klaren Worten Ihre Kundenbeziehungen auf ein neues Level heben und Umsätze steigern können, indem Sie weichgespülte Formulierungen eliminieren und durch ehrliche Aussagen ersetzen. Sie lernen, Ihr Gegenüber bezüglich der Wahrheitsverträglichkeit bestmöglich einzuschätzen, um schnell zu entscheiden, wie viel Ehrlichkeit in der jeweiligen Situation angebracht ist – als Vertriebschef, Verkäufer und Privatperson. Auch Unternehmer können auf diese Weise ihre Anziehungskraft als Arbeitgeber für die besten (Verkaufs-)Talente steigern. Mit anschaulichen Praxisbeispielen, Formulierungsvorschlägen, konkreten Tipps – und einer Prise Humor.By Kai Hüschelrath. 2020
Kartelle fügen Volkswirtschaften weltweit schwere ökonomische Schäden zu, die nicht nur aus Preiserhöhungen für die entsprechenden Güter oder Dienstleistungen bestehen,…
sondern gleichzeitig auch reduzierte Anreize zu Innovationen in den betroffenen Branchen umfassen. Die Aufdeckung und Verfolgung illegaler Absprachen ist daher oberstes Ziel von Wettbewerbsbehörden. Dabei spielen Instrumente und Maßnahmen wie die Einführung bzw. Reform von Kronzeugenprogrammen oder die Erweiterung von Bußgeldkatalogen eine wichtige Rolle.Dieses Lehrbuch vermittelt einen umfassenden Überblick über Kartelle aus ökonomischer Sicht. Es betrachtet sowohl Theorien zur Kartellbildung und -stabilität als auch die institutionelle Ausgestaltung wettbewerbspolitischer Instrumente und Maßnahmen. Durch empirische Analysen auf Basis umfassender Datensätze werden zugrundeliegende ökonomische Zusammenhänge aufgezeigt und veranschaulicht. Es richtet sich sowohl an Studierende der Wirtschafts- und Rechtswissenschaften als auch an interessierte Praktikerinnen und Praktiker.Zusätzliche Fragen per App: Laden Sie die Springer Nature Flashcards-App kostenlos herunter und nutzen Sie exklusives Zusatzmaterial, um Ihr Wissen zu prüfen.By David Collins. 2000
Around 5,000 business and management titles are published every year, and increasingly, their preferred mode of presentation is centred on…
the creation and marketing of buzzwords and fads. This book argues that these management fads and buzzwords deflect critical inquiry and limit useful action because they present a 'ready made' view of the world, which rejects the benefits of theoretical analysis and reflection. Topics covered include: * the 'guru industry'* 'excellence'* business process re-engineering* empowerment* culture* knowledge work* globalization. 'Unpacking' the 'guru industry' and analyzing the fads and buzzwords, this book provides a 'critical-practical' analysis, designed to allow readers to locate, understand and critique management fashion.By Mary S. Morgan, Frank A. G. den Butter. 2000
This collection, written by highly-placed practitioners and academic economists, provides a picture of how economic modellers and policy makers interact.…
The book provides international case studies of particular interactions between models and policy making, and argues that the flow of information is two-way.By John A. Woods, James Cortada. 2000
The Knowledge Management Yearbook is the most current and comprehensive resource available for knowledge management professionals; no other source of…
information so thoroughly surveys the state of the knowledge management discipline and industry and how they impact businesses and other organizations. Featuring both definitive articles and cutting-edge knowledge management techniques and research contributed by authorities, The Knowledge Management Yearbook covers the nature of knowledge and its management, knowledge-based strategies, knowledge management and organizational learning, and knowledge tools, techniques, and processes. The reference section includes a set of up-to-date directories detailing on-line knowledge management resources, KM publications and organizations, and notable KM Quotes. The glossary of KM terms is increasingly perceived by the industry as a benchmark by which this evolving discipline is defined. The Knowledge Management Yearbook is an indispensable volume for any professional helping to shape his or her organization's knowledge strategy.By Vishal Sharma, Anish Sachdeva, Mohit Tyagi. 2021
This book comprises peer-reviewed contributions from the International Conference on Production and Industrial Engineering (CPIE) 2019. This volume provides insights…
into the current scenario and advances in the domain of industrial and production engineering in the context of optimum value. Optimization and its applicability in various areas of production and industrial engineering like selection of designing parameters and machining parameters, decisions related to conditions of optimum process/operation parameters, behavior of response variables, facilities planning and management, transportation and supply chain management, quality engineering, reliability and maintenance, product design and development, human factors and ergonomics, service system and service management, waste management, sustainable manufacturing and operations, systems design, and performance measurement are discussed in the book. Given the range of topics covered, this book can be useful for students, researchers, and professionals interested in latest optimization techniques related to industrial and production engineering.Dieses Buch beschreibt, wie sich die Interaktion zwischen Menschen und Maschinen in den nächsten Jahren dramatisch verändern wird und wie…
Unternehmen sowie Institutionen den größtmöglichen Nutzen aus dieser Entwicklung ziehen können.Conversational User Interfaces (CUI) sind die nächste Evolutionsstufe der Schnittstelle zwischen Menschen und den Inhalten oder Diensten des Internets. Wenn Nutzer in natürlicher Sprache mit ihnen reden, können intelligente Assistants, Voice-Systeme und Bots wertvolle Antworten geben und Handlungen auslösen: Sie buchen eine Fahrkarte, verlängern einen Vertrag oder starten eine Überweisung. So entsteht ein neues Ökosystem, das viele Prozesse in Unternehmen und im Alltag revolutionieren wird. Alle Marktteilnehmer müssen sich neu positionieren und verorten.Dieses Buch hilft dabei, die Funktionsweisen und Konsequenzen beim Einsatz von CUIs grundlegend zu verstehen und beantwortet unter anderem folgende Fragen: Woraus setzen sich CUIs und intelligente Assistenten zusammen? Wie funktioniert Natural Language Generation? Welche technischen Herausforderungen entstehen für Unternehmen? Welche Rolle spielt Werbung in dem neuen Ökosystem? Wie funktioniertder berührungslose Konsum? Eine inspirierende Lektüre, die Sie dabei unterstützt, sich in den nächsten Jahren unter den Leadern zu positionieren. Extra: eine Anleitung zum Gestalten Ihres eigenen Test-Bots – dem Friesenbot. Kostenlos für Leser: Testen Sie Ihr Wissen mit Fragen und Antworten zum Buch in der Springer-Nature-Flashcards-App.