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The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
By Jacob Morgan, Marshall Goldsmith. 2017
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has…
emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.Mind Is Flat: The Remarkable Shallowness of the Improvising Brain
By Nick Chater. 2018
In a radical reinterpretation of how the mind works an eminent behavioral scientist reveals the illusion of mental depth…
Psychologists and neuroscientists struggle with how best to interpret human motivation and decision making The assumption is that below a mental surface of conscious awareness lies a deep and complex set of inner beliefs values and desires that govern our thoughts ideas and actions and that to know this depth is to know ourselves In this profoundly original book behavioral scientist Nick Chater contends just the opposite rather than being the plaything of unconscious currents the brain generates behaviors in the moment based entirely on our past experiences Engaging the reader with eye-opening experiments and visual examples the author first demolishes our intuitive sense of how our mind works then argues for a positive interpretation of the brain as a ceaseless and creative improviserWhen Being Too Nice Becomes Vice
By Nirmal Rao. 2015
Do you feel burdened by the unrelenting urge to always feel useful and helpful Do you worry for…
others to the point of suffocating them Or do you know someone who knowingly or unknowingly acts like oxygen on legs for everyone in their life This is what happens when as a culture we are trained to deny our own needs and pay more attention to the needs of others This can be extremely exhausting and self-violating When Being Too Nice Becomes A Vice written by Nirmal Yadav deals with the delicate subject of the helper needing help in a precise and in-depth manner It s about taking our normal human concern too far crossing others boundaries or allowing others to cross yours Nirmal Yadav a trained counsellor with an experience of over twenty-five years through the course of this book provides some eye-opening insights into self-sacrificing behavioural patterns and the excessive guilt surrounding self-care issues She also talks about why it is important to help yourself before helping anyone else This work ably guides and shows how we can transform the painful patterns of co-dependence i e dependence on others and approval seeking behaviour live a more meaningful and joyful life and learn to love ourselvesThe Miracle of Mindfulness, Gift Edition
By Thich Nhat Hanh. 1976
A new gift edition of the classic guide to meditation and mindfulness, featuring archival photography and beautiful calligraphy by Thich…
Nhat HanhSince its publication in 1975, The Miracle of Mindfulness has been cherished by generations of readers for its eloquent and useful introduction to the practice of meditation. Readers interested in an introduction to Buddhist thought, as well as those seeking to learn about mindfulness and stress reduction, continue to look to Thich Nhat Hanh's classic work for guidance and inspiration. This new hardcover gift edition features elegant calligraphic illustrations by Thich Nhat Hanh, as well as a dozen photographs spanning his early days as a peace activist to his life in Plum Village, a spiritual community that he founded in France. Also included in this edition is a historical chronology of Thich Nhat Hanh's life and work, and a revised afterword by Jim Forest.Microfinance, Risk-taking Behaviour and Rural Livelihood
By Amit K. Bhandari, Ashok Kundu. 2014
This book offers an in-depth analysis of borrowing and risk taking behavior of rural people, with the aim of designing…
effective financial products and service delivery in the rural market. Includes analysis of government schemes to promote rural development.Free Fall: The Journey Home
By Rohini Singh. 2013
Join Shona on a journey of a lifetime the journey home Shona…
a parakeet with everything going for her decides one fine day to leave her cozy cage to fly free in the blue skies During her many adventures she is befriended by a host of memorable characters including Shona 2 a parakeet who looks like her talks like her often even poses as her but spouts strange unfamiliar ideas and incites Shona to do foolhardy things This delightful parable is about friendship learning to trust letting go and discovering the power of surrender Shona s story will enthral and charm you and may even touch closer home than you imagine it could be your story Endearing and beautifully written Free Fall will make you reflect on life death love hurt trust and the cages that imprison you your comfort zones Peppered with heart-warming insights and wisdom Free Fall is sure to remain with you long after you have turned the last pageWhisperings from Beyond: Here Are the Answers; What's Your Question?
By Lakshmi Narayan. 2017
Who am I What am I doing here Where do I go from here We are all…
plagued with such questions from time to time But do we have definitive answers for them Nope We get so lost in the vicious circle of routine and life that we forget to take a moment to think to breathe to pray to be Just like we detox our bodies of waste every now and then it is equally important to remove the cobwebs from our mind and spirit The mental pilgrimage can help us get closer to the answers and the Source For this we don t even need an elaborate change of schedule just a few moments in the day filled with a kind simple rooted thought can do the trick In this book the author has given a succinct thought for each day of the year The one on your birthday will be particularly relevant to you As for the others they should answer the questions that have been taxing you off and on for a long time So read on draw your own conclusions discover your purpose and find yourselvesIndestructible Self-Belief: 7 Simple Steps to Getting it and Keeping it
By Fiona Harrold. 2004
The greatest asset you can have in life is self-belief.People who handle life well, achieve great things and prosper have…
stronger self-belief than the average person. In INDESTRUCTIBLE SELF-BELIEF, Fiona Harrold, author of the bestselling BE YOUR OWN LIFE COACH, will help you to develop magnificent levels of self-belief. In seven easy steps, this compact bible will equip you to make the most of yourself, so that you stretch and grow into your full potential.Life is easier when you believe in yourself and this inspiring book will make you feel more optimistic and enthusiastic about everything.How To Manage Your Mammoth: The Procrastinator's Guide to Getting Things Done
By Wendy Jago. 2012
How to Manage Your Mammoth draws on a single coaching technique, bite sizing, to help you manage issues and tasks…
that you find difficult, overwhelming or impossible. You can use bite sizing to break down a difficult task or build up to a goal. Experienced psychotherapist and coach Wendy Jago draws on her work with business professionals worldwide in the banking and commercial sectors, to provide a user-friendly guide packed with short, snappy exercises to help even the worst procrastinators. How to Manage Your Mammoth will cover: * How you naturally approach problems. Do you hone in on the details/specifics straight away or do you think of a problem in its entirety rather than its parts? * How much energy and stamina do you have to draw on. What is your natural attention span? The book will show you how to work with your natural energy and attention levels and not against them.* How we unintentionally create mammoths and how we can avoid doing so. * What to do when other people in your life have a different way of managing tasks that conflicts with your style. How do you work together to get the job done?*How much can be achieved in very small chunks of time, known as twenty-minute miracles.Kostenrechnung: Klassische und neue Methoden in der Unternehmenspraxis
By Jürgen Horsch. 2018
Kompakt und fundiert f hrt J rgen Horsch in die zentralen Inhalte der Kosten- und Erl srechnung…
ein Zugunsten einer verst ndlichen Vermittlung werden theoretische Ausf hrungen auf das notwendige Ma beschr nkt Anhand einer integrierten empirischen Untersuchung zeigt der Autor welche Methoden sich in der betrieblichen Praxis durchgesetzt haben Zahlreiche Fallbeispiele und bungsaufgaben vertiefen das erworbene Wissen Die 3 Auflage wurde berarbeitet und um weiteres Material f r Dozenten erg nzt das online zug nglich istSocial Marketing in India
By Nancy R. Lee, Sameer Deshpande. 2013
This book, an adaptation of Nancy R. Lee and Philip Kotler's highly successful book Social Marketing: Influencing Behaviors for Good,…
4th Edition, is structured around the ten-step marketing planning process that trains and encourages those in positions responsible for influencing public behaviors to undertake a systematic and comprehensive approach to behaviour change rather than jumping to the stage of producing just ads or distributing condoms. The book will convince readers when employing social marketing, it takes more than this. The book illustrates the planning process, importance of research, and related concepts through numerous examples that are of high quality and diverse contexts. It is one of the first books to bring together excellent social marketing thoughts related to the Indian situation at one place. Through these discussions, the book proposes new ways to address old problems related to public health, injury prevention, environment protection, community harmony, and financial well-being. In a nutshell, if you want to learn how to fix India's problems, this book is for you.The Changing Nature of Happiness
By Sandie McHugh. 2017
This book shines a light on the meaning of happiness and how public perceptions of it have changed over time.…
A question that has engaged philosophers from the days of Aristotle, happiness is a subject of growing academic interest, and its recent integration into government policy is provoking increased debate into its definition and nature. Sandie McHugh and her associates build on the work of social anthropologist Tom Harrison's 'Worktown' Mass Observation study from 1938, repeating the original study today. Together these accounts show how perceptions of happiness have changed over the years for the people of Bolton, UK, and reveal major difference between its definition then and now. This unique study is a useful tool in the understanding and study of happiness, offering invaluable insights for scholars and practitioners working in the fields of social psychology, positive psychology, health psychology and wellbeing.International Trade Policy and Class Dynamics in South Africa
By Simone Claar. 2018
This book provides an innovative perspective on class dynamics in South Africa, focusing specifically on how different interests have shaped…
economic and trade policy. As an emerging market, South African political and economic actions are subject to the attention of international trade policy. Claar provides an in-depth class analysis of the contradictory negotiation processes that occurred between South Africa and the European Union on Economic-Partnership Agreements (EPA), examining the divergent roles played by the political and economic elite, and the working class. The author considers their relationships with the new global trade agenda, as well as their differing standpoints on the EPA.What's Age Got to Do with It?
By Robin Mcgraw. 2009
What's age got to do with it? Absolutely nothing! Though it's her husband, Dr. Phil, who has his own nationally-syndicated…
talk show, Robin McGraw's appearances on the show draw thousands of questions from viewers of all ages who want to know how she looks and feels so fabulous at the age of fifty-five. In What's Age Got to Do with it?, Robin shares her journey, including the ups and downs, and the secrets for staying healthy and in shape. She also provides insider information from a panel of top experts in the areas of fitness, nutrition, skin care, menopause, hair, makeup, and fashion. Robin says, "To me, aging gracefully isn't accepting what aging does to you. It means taking care of your health, wanting to look your best, and knowing that it is not conceited, egotistical, or selfish to do so."My Stroke of Luck: Alphabet to Author - One Man's Inspiring Journey from Adversity to Triumph
By Vijay Santhanam. 2013
The stimulating saga of a man who thanks to his never-say-die attitude found the courage and the determination…
to bounce back despite being felled by a serious disabling condition When Vijay Santhanam was afflicted with a stroke at the age of 41 he was paralyzed on the right side of his body He couldn t move without help and he couldn t speak at all But he soon realized that his powers of reasoning thought were not lost to him And he garnered his spirit and willpower within him to work at regaining his health and faculties a stroke wasn t going to get him down Vijay goes on to get back to work to write two books on one of the biggest passions of his life cricket a sport that was one of his greatest inspirations while in hospital and on the road to recovery and to teach at IIM Ahmedabad and IIM Lucknow This is the inspiring story of a man who didn t waste time bemoaning his fate his immediate agenda was to understand what could make him healthy again and to start with to return to the life he d known before as a regional head of marketing in a multinational company in Singapore My Stroke of Luck Alphabet to Author is Vijay s journey through long sometimes painful and often frustrating months of therapy relearning the alphabet and learning new strengths emotional mental and physical Vijay s attempt is not to describe the human brain and how it works in a scientific manner but to celebrate a man s inspiring journey He believes when a human being is confronted by a big crisis often she he summons all her his spirit and willpower to fight back and win His story is testimony and an eloquent example of itUnclutter Your Life
By Katherine Gibson. 2004
Are you ready to move into a bright clutter-free future? From noise pollution to financial messes and stressful relationships, clutter…
affects ALL aspects of our lives--not just our physical spaces. If you¹ve tried feng-shui and other organizing techniques and you still can't find clarity in your life, this down-to-earth guide will show you how to evict the clutter culprits and cultivate peace of mind in your home and soul.No One Understands You and What to Do About It
By Heidi Grant Halvorson. 2015
Have you ever felt you're not getting through to the person you're talking to, or not coming across the way…
you intend? You're not alone.That's the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we're often misunderstood and how we can fix that.Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us-and also shape our perceptions of them.You can learn to clarify the message you're sending once you understand the lenses that shape perception: Trust. Are you friend or foe? Power. How much influence do you have over me? Ego. Do you make me feel insecure?Based on decades of research in psychology and social science, Halvorson explains how these lenses affect our interactions-and how to manage them.Once you understand the science of perception, you'll communicate more clearly, send the messages you intend to send, and improve your personal relationships. You'll also become a fairer and more accurate judge of others. Halvorson even offers an evidence-based action plan for repairing a damaged reputation.This book is not about making a good impression, although it will certainly help you do that. It's about coming across as you intend. It's about the authenticity we all strive for.The 8 Motivational Challenges
By Heidi Grant Halvorson. 2013
From the author of Succeed and Focus, a quick and easy guide to motivating anyone – including yourself. There is…
no one-size-fits-all way to get people motivated. Anyone who tells you that you should do X to get the most out of your employees, your students, or even yourself, isn’t telling you that – at best – X only works for some of the people, some of the time. In this short guide Heidi Grant Halvorson identifies the eight different types of underperformers and draws on research from her books Succeed and Focus to offer tailored strategies for lighting a fire under each one. Underperformers range from the truly achievement challenged to those who are actually performing at a high level but could perform even better if someone knew the right way to motivate them. Halvorson explains how we can understand each profile in terms of the mindset and motivational focus they bring to their work, in addition to the confidence with which they approach it. For each profile, each she lays out specific, evidence-based strategies for increasing effectiveness and engagement. Succinct and focused, this prescriptive guide will appeal to readers of What Successful People Do Before Breakfast and 9 Things Successful People Do Differently.The Praxis of Product Design in Collaboration with Engineering
By Wayne C. Chung. 2019
This book reveals how a generative design process capitalizes on understanding humans in context to deliver appropriate innovation A…
repertoire of design actions and output allows designers to work dynamically in order to create a cascade of new ideas and insights The Design Matrix a visual team tool provides a prescriptive and descriptive guide enabling a range of users to work through a problem and also reflect on past decisions Several case studies from prior industry collaborative projects show the complexities and tensions that can be tackled through the design process and matrix Case studies include design and engineering development and production of an 8 Tesla MRI biomedical projects medical devices and consumer products Other cases with Ford Motor Company and Cognizant Technologies illustrate how using a human-centered design process can shift the business paradigm for new products services systems and social innovations Each story shows different and distinct aspects that span classic design and engineering problem solving to generative contextual processes which lead to innovative solutions Describes a studio-based product development pedagogy so readers can understand through past examples how to operationalize their own design engineering and innovation processes Provides specific stories that showcase details of the project work the contextual insights and proposed solutions as a result of applying tangible visualizations collaborative work methods and framing and reframing of the problem Uses case studies to demonstrate how to use divergent and convergent design thinking and actions from multiple stages of the design process so this can lead to critical team integration and new contextual insightsConfident Networking For Career Success And Satisfaction
By Gael Lindenfield, Stuart Lindenfield. 2005
CONFIDENT NETWORKING FOR CAREER SUCCESS by bestselling author Gael Lindenfield and her husband Stuart is a practical and accessible self-help…
book everyone will benefit from. Good networking is vital in today's world of work. This book will enable you to build your confidence and develop the essential personal and psychological qualities and skills you need in order to build contacts, enjoy beneficial relationships, and develop a successful and exciting career. Packed with information, advice and anecdotes, including quick-fix solutions for common problems and guidelines for extroverts and introverts, CONFIDENT NETWORKING FOR CAREER SUCCESS will help you to overcome shyness, anxiety and low self-esteem and develop your communication, emotional management, organizational, relationship and electronic skills so that you can easily generate new contacts and enjoy the working life you want.