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The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
By Jacob Morgan, Marshall Goldsmith. 2017
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has…
emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.Mind Is Flat: The Remarkable Shallowness of the Improvising Brain
By Nick Chater. 2018
In a radical reinterpretation of how the mind works an eminent behavioral scientist reveals the illusion of mental depth…
Psychologists and neuroscientists struggle with how best to interpret human motivation and decision making The assumption is that below a mental surface of conscious awareness lies a deep and complex set of inner beliefs values and desires that govern our thoughts ideas and actions and that to know this depth is to know ourselves In this profoundly original book behavioral scientist Nick Chater contends just the opposite rather than being the plaything of unconscious currents the brain generates behaviors in the moment based entirely on our past experiences Engaging the reader with eye-opening experiments and visual examples the author first demolishes our intuitive sense of how our mind works then argues for a positive interpretation of the brain as a ceaseless and creative improviserMicrofinance, Risk-taking Behaviour and Rural Livelihood
By Amit K. Bhandari, Ashok Kundu. 2014
This book offers an in-depth analysis of borrowing and risk taking behavior of rural people, with the aim of designing…
effective financial products and service delivery in the rural market. Includes analysis of government schemes to promote rural development.And Not Afraid to Dare
By Tonya Bolden. 1998
The 10 African-American women in this book were not afraid to strive to be free, to be heard, to be…
given a chance at success. It was this gutsiness, this refusal to give up that led them to fulfill their dreams. Read the inspiring stories of writer Toni Morrison, former opera singer Leontyne Price, former astronaut Mae C. Jemison, Olympic gold-medalist Jackie Joyner-Kersee, pioneer Mary Fields, escaped slave Ellen Craft, teacher Charlotte Forten Grimke, journalist Ida B. Wells, and educator Mary McLeod Behune.How To Manage Your Mammoth: The Procrastinator's Guide to Getting Things Done
By Wendy Jago. 2012
How to Manage Your Mammoth draws on a single coaching technique, bite sizing, to help you manage issues and tasks…
that you find difficult, overwhelming or impossible. You can use bite sizing to break down a difficult task or build up to a goal. Experienced psychotherapist and coach Wendy Jago draws on her work with business professionals worldwide in the banking and commercial sectors, to provide a user-friendly guide packed with short, snappy exercises to help even the worst procrastinators. How to Manage Your Mammoth will cover: * How you naturally approach problems. Do you hone in on the details/specifics straight away or do you think of a problem in its entirety rather than its parts? * How much energy and stamina do you have to draw on. What is your natural attention span? The book will show you how to work with your natural energy and attention levels and not against them.* How we unintentionally create mammoths and how we can avoid doing so. * What to do when other people in your life have a different way of managing tasks that conflicts with your style. How do you work together to get the job done?*How much can be achieved in very small chunks of time, known as twenty-minute miracles.Kostenrechnung: Klassische und neue Methoden in der Unternehmenspraxis
By Jürgen Horsch. 2018
Kompakt und fundiert f hrt J rgen Horsch in die zentralen Inhalte der Kosten- und Erl srechnung…
ein Zugunsten einer verst ndlichen Vermittlung werden theoretische Ausf hrungen auf das notwendige Ma beschr nkt Anhand einer integrierten empirischen Untersuchung zeigt der Autor welche Methoden sich in der betrieblichen Praxis durchgesetzt haben Zahlreiche Fallbeispiele und bungsaufgaben vertiefen das erworbene Wissen Die 3 Auflage wurde berarbeitet und um weiteres Material f r Dozenten erg nzt das online zug nglich istSocial Marketing in India
By Nancy R. Lee, Sameer Deshpande. 2013
This book, an adaptation of Nancy R. Lee and Philip Kotler's highly successful book Social Marketing: Influencing Behaviors for Good,…
4th Edition, is structured around the ten-step marketing planning process that trains and encourages those in positions responsible for influencing public behaviors to undertake a systematic and comprehensive approach to behaviour change rather than jumping to the stage of producing just ads or distributing condoms. The book will convince readers when employing social marketing, it takes more than this. The book illustrates the planning process, importance of research, and related concepts through numerous examples that are of high quality and diverse contexts. It is one of the first books to bring together excellent social marketing thoughts related to the Indian situation at one place. Through these discussions, the book proposes new ways to address old problems related to public health, injury prevention, environment protection, community harmony, and financial well-being. In a nutshell, if you want to learn how to fix India's problems, this book is for you.International Trade Policy and Class Dynamics in South Africa
By Simone Claar. 2018
This book provides an innovative perspective on class dynamics in South Africa, focusing specifically on how different interests have shaped…
economic and trade policy. As an emerging market, South African political and economic actions are subject to the attention of international trade policy. Claar provides an in-depth class analysis of the contradictory negotiation processes that occurred between South Africa and the European Union on Economic-Partnership Agreements (EPA), examining the divergent roles played by the political and economic elite, and the working class. The author considers their relationships with the new global trade agenda, as well as their differing standpoints on the EPA.Twenty Years at Hull House
By Jane Addams.
The classic memoir of one of the Progressive Era s most important reformers and social activists …
If it is natural to feed the hungry it is certainly natural to give pleasure to the young comfort to the aged and to minister to the deep-seated craving for social intercourse that all men feel In 1889 Jane Addams and her partner Ellen Starr opened the first settlement house in the United States On Chicago s West Side Hull House was devoted to the city s poor and forgotten from immigrants and unwed mothers to the elderly homeless and hungry Its charter proclaimed its mission to provide a center for higher civic and social life to institute and maintain educational and philanthropic enterprises and to investigate and improve the conditions in the industrial districts of Chicago In Twenty Years at Hull House Addams chronicles her revolutionary work from its conception in the Gilded Age through the dawn of the Progressive Era A cofounder of the American Civil Liberties Union and the first American woman to win the Nobel Peace Prize Addams devoted her life to realizing a more noble vision of democracy More than a personal memoir Twenty Years at Hull-House is a landmark document of social theory and political history This ebook has been professionally proofread to ensure accuracy and readability on all devicesNo One Understands You and What to Do About It
By Heidi Grant Halvorson. 2015
Have you ever felt you're not getting through to the person you're talking to, or not coming across the way…
you intend? You're not alone.That's the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we're often misunderstood and how we can fix that.Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us-and also shape our perceptions of them.You can learn to clarify the message you're sending once you understand the lenses that shape perception: Trust. Are you friend or foe? Power. How much influence do you have over me? Ego. Do you make me feel insecure?Based on decades of research in psychology and social science, Halvorson explains how these lenses affect our interactions-and how to manage them.Once you understand the science of perception, you'll communicate more clearly, send the messages you intend to send, and improve your personal relationships. You'll also become a fairer and more accurate judge of others. Halvorson even offers an evidence-based action plan for repairing a damaged reputation.This book is not about making a good impression, although it will certainly help you do that. It's about coming across as you intend. It's about the authenticity we all strive for.The 8 Motivational Challenges
By Heidi Grant Halvorson. 2013
From the author of Succeed and Focus, a quick and easy guide to motivating anyone – including yourself. There is…
no one-size-fits-all way to get people motivated. Anyone who tells you that you should do X to get the most out of your employees, your students, or even yourself, isn’t telling you that – at best – X only works for some of the people, some of the time. In this short guide Heidi Grant Halvorson identifies the eight different types of underperformers and draws on research from her books Succeed and Focus to offer tailored strategies for lighting a fire under each one. Underperformers range from the truly achievement challenged to those who are actually performing at a high level but could perform even better if someone knew the right way to motivate them. Halvorson explains how we can understand each profile in terms of the mindset and motivational focus they bring to their work, in addition to the confidence with which they approach it. For each profile, each she lays out specific, evidence-based strategies for increasing effectiveness and engagement. Succinct and focused, this prescriptive guide will appeal to readers of What Successful People Do Before Breakfast and 9 Things Successful People Do Differently.The Praxis of Product Design in Collaboration with Engineering
By Wayne C. Chung. 2019
This book reveals how a generative design process capitalizes on understanding humans in context to deliver appropriate innovation A…
repertoire of design actions and output allows designers to work dynamically in order to create a cascade of new ideas and insights The Design Matrix a visual team tool provides a prescriptive and descriptive guide enabling a range of users to work through a problem and also reflect on past decisions Several case studies from prior industry collaborative projects show the complexities and tensions that can be tackled through the design process and matrix Case studies include design and engineering development and production of an 8 Tesla MRI biomedical projects medical devices and consumer products Other cases with Ford Motor Company and Cognizant Technologies illustrate how using a human-centered design process can shift the business paradigm for new products services systems and social innovations Each story shows different and distinct aspects that span classic design and engineering problem solving to generative contextual processes which lead to innovative solutions Describes a studio-based product development pedagogy so readers can understand through past examples how to operationalize their own design engineering and innovation processes Provides specific stories that showcase details of the project work the contextual insights and proposed solutions as a result of applying tangible visualizations collaborative work methods and framing and reframing of the problem Uses case studies to demonstrate how to use divergent and convergent design thinking and actions from multiple stages of the design process so this can lead to critical team integration and new contextual insightsWhen Marian Sang: The True Recital of Marian Anderson, The Voice of a Century
By Pam Muñoz Ryan. 2002
An introduction to the life of Marian Anderson, extraordinary singer and the first African American to perform with the Metropolitan…
Opera, whose life and career encouraged social change. Winner of the Sibert HonorGlobal Crises, Global Solutions: Costs and Benefits
By Bjørn Lomborg. 2004
Lomborg (statistics, U. of Aarhus) explores ten of the most serious challenges facing the world today: climate change, communicable diseases,…
conflicts and arms proliferation, access to education, financial instability, governance and corruption, malnutrition and hunger, migration, sanitation and access to clean water, and subsidies and trade barriers. He provides arguments and data for this set of problems and hopes to help in prioritizing responses. Each issue is introduced by an expert who defines the scale of the problem and describes the cost and benefits of a range of policy options. Two sets of alternative perspectives are included with the proposals, and eight economists rank the options and evaluate the the policy proposals. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)Post-Truth: Why We Have Reached Peak Bullshit and What We Can Do About It
By Evan Davis. 2017
Low-level dishonesty is rife everywhere, in the form of exaggeration, selective use of facts, economy with the truth, careful drafting…
- from Trump and the Brexit debate to companies that tell us 'your call is important to us'. How did we get to a place where bullshit is not just rife but apparently so effective that it's become the communications strategy of our times? This brilliantly insightful book steps inside the panoply of deception employed in all walks of life and assesses how it has come to this. It sets out the surprising logic which explains why bullshit is both pervasive and persistent. Why are company annual reports often nonsense? Why should you not trust estate agents? And above all, why has political campaigning become the art of stretching the truth? Drawing on behavioural science, economics, psychology and of course his knowledge of the media, Evan ends by providing readers with a tool-kit to handle the kinds of deceptions we encounter every day, and charts a route through the muddy waters of the post-truth age.Making Sense of Change Management
By Mike Green, Esther Cameron. 2015
The world we live in continues to change at an intense rate. In order to succeed over the next few…
years, organizations must adapt to tough market conditions by changing their strategies, their structures, their boundaries and of course their expectations of staff and managers.Ideal reading for anyone who is currently part of or leading a change initiative, Making Sense of Change Management, 4th edition, is the definitive text in the field of change management. Aimed at students and professionals alike, it provides comprehensive coverage of the models, tools and techniques of successful change management with a focus on individual, team and organizational change to help the reader apply each concept to unique situations.Now with a new chapter exploring the integration of change management with project management, it also contains a completely revised and updated chapter on culture change that takes into account emerging thinking and practice.Global Issues: An Introduction (4th Edition)
By John L. Seitz, Kristen A. Hite. 2012
Seitz (emeritus, government, Wolford College) and Hite (climate change program, Center for International Environmental Law, and international Environmental Law, U.…
of Maryland) provide a much-updated fourth edition of their book on the most critical environmental, political, economic, and social issues facing the world today. General topics include population, wealth and poverty, food, energy, the environment, and technology. The authors also offer discussions of alternative futures. The new edition includes a new section focusing on nuclear energy. It is well-illustrated and referenced, and includes numerous suggestions for further reading. Annotation ©2012 Book News, Inc. , Portland, OR (booknews. com)Beijing Jeep: A Case Study of Western Business in China
By Jim Mann. 1997
In this updated version of Beijing Jeep, Jim Mann traces the history of the stormy romance between American business and…
Chinese communism through the experiences of American Motors and its operation in China, Beijing Jeep, a closely watched joint venture often visited by American politicians and Chinese leaders. He explains how some of the world's savviest executives completely misjudged the business climate and recounts how the Chinese, who acquired valuable new technology at virtually no expense to themselves, ultimately outcapitalized the capitalists.Changing to Win: An Incredible Story of Courage and a Template for Success
By Giles Long. 2008
In CHANGING TO WIN, Giles Long MBE, eight times Paralympic Gold medal winner, world record breaker, and cancer survivor, shares…
his revolutionary model for success. His innovative CHIMO cycle method, based on the principles he has followed throughout his life, reveals how a careful balance of motivation and inspiration can lead to extraordinary changes in performance and accomplishments, both on an individual and team level. Illustrated by the author's own incredible tale of courage, perseverance, and Paralympic glory, and drawing on his experience as a successful motivational speaker, CHANGING TO WIN provides a template for achievement in life and in the workplace.Kitchen Table Tycoon: How to Make it Work as a Mother and an Entrepreneur
By Anita Naik. 2008
Are you eager to combine the roles of mother and entrepreneur but wondering how to get started? If so, you…
are not alone. Many mothers are starting up on their own, eager to cut out the nursery fees and see more of their kids. If that sounds like your dream, this book can help make it a reality. Having worked from home for 16 successful years, Anita Naik can give you the true, nitty-gritty details on what it really means to start and run a business from your kitchen table, including:* How to find out if you're suited to working on your own * How to deal with mummy versus work guilt* How to juggle family, work and YOU time * And where to go for support, help and advice Kitchen Table Tycoon also shows you how to research a business idea, find your start-up costs, and navigate your way through the inevitable ups and downs. With inspiring stories and advice from successful entrepreneurial mothers, even the most nervous of mumpreneurs can learn how to have a great business and a great life.