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How do we make the most of the greatest global shift in the world of work for a century and…
radically redesign the way we work—forever?Professor Lynda Gratton is the global thought-leader on the future of work. Drawing on thirty years of research into the technological, demographic, cultural, and societal trends that are shaping work and building on what we learned through our experiences of the pandemic, Gratton presents her innovative four-step framework for redesigning work that will help you: • Understand your people and what drives performance • Reimagine creative new ways to work • Model and test these approaches within your organization • Act and create to ensure your redesign has lasting benefits Gratton presents real-world case studies that show companies grappling with work challenges. These include the global bank HSBC, which built a multidisciplinary team to understand the employee experience; the Japanese technology company Fujitsu, which reimagined three kinds of &“perfect&” offices; and the Australian telecommunications company Telstra, which established new roles to coordinate work across the organization. Whether you&’re working in a small team or running a multinational, Redesigning Work is the definitive book on how to transform your organization and make hybrid working work for you.Technology Application in Tourism Fairs, Festivals and Events in Asia
By Azizul Hassan. 2022
It is an unconditional reality that the tourism industry in Asia is becoming exposed to innovative technologies more than ever…
before. This book reports the latest research in the application of innovative technology to the tourism industry, covering the perspectives, innovativeness, theories, issues, complexities, opportunities and challenges affecting tourism in Asia. A blend of comprehensive and extensive efforts by the contributors and editors, it is designed especially to cover technology applications in tourism fairs, festivals and events in Asia. The application and practice of technologies in tourism, including the relevant niches of fairs, festivals and events are also covered, with a focus on the importance of technology in tourism. This book highlights, in a comprehensive manner, technologies that are impacting the tourism industry in Asia, as well as the constraints it is facing. It deals with distinct topics, such as tourism promotion, technology-driven sustainable tourism development, social media, accessibility and so on to cover fairs, festivals and events. This book is a significant contribution towards the very limited knowledge in this identified research area, with examples from selected Asian countries. This book is designed to accommodate both qualitative and quantitative research linking theory and practice. This book has a clear focus on outlining the research issues. Each chapter of the book highlights a methodology that was used, with rationale for its use. This book addresses a number of revisions that unify the theme or framework to integrate the chapters.This book describes Python3 programming resources for implementing decision aiding algorithms in the context of a bipolar-valued outranking approach. These…
computing resources, made available under the name Digraph3, are useful in the field of Algorithmic Decision Theory and more specifically in outranking-based Multiple-Criteria Decision Aiding (MCDA). The first part of the book presents a set of tutorials introducing the Digraph3 collection of Python3 modules and its main objects, such as bipolar-valued digraphs and outranking digraphs. In eight methodological chapters, the second part illustrates multiple-criteria evaluation models and decision algorithms. These chapters are largely problem-oriented and demonstrate how to edit a new multiple-criteria performance tableau, how to build a best choice recommendation, how to compute the winner of an election and how to make rankings or ratings using incommensurable criteria. The book’s third part presents three real-world decision case studies, while the fourth part addresses more advanced topics, such as computing ordinal correlations between bipolar-valued outranking digraphs, computing kernels in bipolar-valued digraphs, testing for confidence or stability of outranking statements when facing uncertain or solely ordinal criteria significance weights, and tempering plurality tyranny effects in social choice problems. The fifth and last part is more specifically focused on working with undirected graphs, tree graphs and forests. The closing chapter explores comparability, split, interval and permutation graphs. The book is primarily intended for graduate students in management sciences, computational statistics and operations research. The chapters presenting algorithms for ranking multicriteria performance records will be of computational interest for designers of web recommender systems. Similarly, the relative and absolute quantile-rating algorithms, discussed and illustrated in several chapters, will be of practical interest to public and private performance auditors.Tourism and Disability: An Economic and Managerial Perspective (Tourism on the Verge)
By Fabrizio Cesaroni, Tindara Abbate, Augusto D’Amico. 2022
This book addresses existing challenges and opportunities related to tourism for people with disabilities. A niche market that is largely…
underdeveloped, its potentials are also often underestimated. It examines the strategies, policies, and initiatives – at regional, national, and international levels – to foster the development of accessible tourism for people with disabilities. It does so by examining the different social, cultural, legal, and information/interactive barriers that represent important constraints to welfare, inclusion, integration, and promotion of civil rights, which bring difficulties and detriment to tourists with disabilities.Additionally, the book analyzes the characteristics and dynamics of that portion of the tourism industry that is more oriented to meet the distinctive travel demand of people with disabilities. In doing so, the book explores how preferences for travel services and facilities of people with disabilities differ from preferences of tourists without disabilities. All these issues are addressed from both a theoretical and a practical perspective by adopting a multidisciplinary approach, which leverages from the fields of management, economics, and statistical analysis. The book can be useful for a broad audience made of both researchers and practitioners (among which tourism companies and corporate trainers) who are expected to deal with the topic of tourism management.The Power of Conflict
By Jon Taffer. 2022
Star and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself, Jon Taffer reveals the…
transformational power of conflict, sharing his toolkit for arguing smarter—at home, at work, and in life.Most people try their best to avoid conflict. Bar Rescue host Jon Taffer understands that. Conflict can have negative results. It’s easy to think that the key to a happy workplace or marriage is to avoid conflict. In reality, that’s not the case—the key is to argue smarter.Enter the Toolkit for Getting Conflict Right. Taffer’s approach is focused on deliberate conflict—otherwise known as “conflict with a purpose.” There are selective and strategic ways to have difficult conversations, and when doing so, to stay aware of your objectives rather than escalating tension unnecessarily. As Taffer explains, “The key is to act affirmatively, constructively, and productively.” Eliminating conflict isn’t always the answer; inevitably there will be times when it will arise. Engaging in conflict can be a way to clear the air, and get to the bottom of issues that, once resolved, can strengthen friendships, ease tensions at work, and address problems before they have a chance to bubble over.With easy-to-follow advice that shows how to best engage in constructive discourse to get the results you want, The Power of Conflict provides you with the rules to argue smarter, uphold your values, and keep the conversation real. The step-by-step guide starts with the inception of the conflict and carries through the difficult conversation’s conclusion, arming readers with the skills and confidence to fight for their principles.Jobless Growth in the Dominican Republic: Disorganization, Precarity, and Livelihoods (Emerging Frontiers in the Global Economy)
By Christian Krohn-Hansen. 2022
The Dominican Republic has posted impressive economic growth rates over the past thirty years. Despite this, the generation of new,…
good jobs has been remarkably weak. How have ordinary and poor Dominicans worked and lived in the shadow of the country's conspicuous growth rates? This book considers this question through an ethnographic exploration of the popular economy in the Dominican capital. Focusing on the city's precarious small businesses, including furniture manufacturers, food stalls, street-corner stores, and savings and credit cooperatives, Krohn-Hansen shows how people make a living, tackle market shifts, and the factors that characterize their relationship to the state and pervasive corruption. Empirically grounded, this book examines the condition of the urban masses in Santo Domingo, offering an original and captivating contribution to the scholarship on popular economic practices, urban changes, and today's Latin America and the Caribbean. This will be essential reading for scholars and policy makers.A More Beautiful Life: A Simple Five-Step Approach to Living Balanced Goals with HEART
By Whitney English. 2022
A More Beautiful Life walks readers through setting HEART Goals, a proven framework that starts with helping you better understand yourself not…
by tracking and measuring everything to death but by meeting you right where you are. Traditional goal setting sets us up for failure. Starting from a place of desired outcomes, we attempt to answer the question, &“Where do I want to end up in life?&” Then we attempt to follow a plan that tells us to run in this direction and track our progress with journals, spreadsheets, and complicated tools. Often the plan is too long, too hard, and too elaborate. It&’s not flexible, fluid, or dynamic–in other words, nothing like real life. We focus too much on outcomes, letting the end justify the means, and often forget who we are in the process, missing the point of goal setting altogether. We need a system that allows us to embrace who we are and let that understanding guide us toward a better life. In A More Beautiful Life, Whitney English shares HEART Goals–a system that starts with what matters most to you, never forcing you to adopt arbitrary goals and rules. The process matters, not just the outcomes. This system frees you from comparison and allows you to be authentically yourself. It helps you gain confidence as you make the progress that comes from having done your best instead of the depressing discouragement that comes from comparing yourself to the performances of others. You won&’t have to become someone else to get what you want. H – Help YourselfE – Empower YourselfA – All Your PeopleR – Resources and ResponsibilitiesT – TradeThis is an integrative approach to help you create a more meaningful life that is all yours. You won&’t feel imbalanced or off-center as you pursue one area of success, fearing it will cost you somewhere else. Without any striving, your goals will be aligned with where you want to go in life. You won&’t need to completely change who you are to follow the system. No more deadlines. No more tracking. No more nonsense.The Young Entrepreneur: How to Start A Business While You’re Still a Student
By Swish Goswami, Quinn Underwood. 2022
If you have a great start-up idea and know how to think like an entrepreneur, but are still at college…
or university, then this book will show you how to run your business without having to drop out. Research shows that Generation Z are the most entrepreneurial generation yet. If you don't want to wait until you graduate before launching the next big thing, then this book - written by successful young entrepreneurs Swish Goswami and Quinn Underwood - is for you. Packed with practical and realistic advice The Young Entrepreneur really cuts through the noise surrounding business innovation and makes a clear case for starting your own company while you're young. Featuring inspiring examples and invaluable resources to give you the tools you need, this book is your one-stop guide to jump-start your entrepreneurial journey.Digital Darwinism: Surviving the New Age of Business Disruption (Kogan Page Inspire)
By Tom Goodwin. 2022
Disruption is back with a vengeance. If ever there was a time to learn how to adapt, grab opportunities and…
bounce back - it's now. Learn how to keep your business relevant, meet new customer expectations and leverage technology.Bestselling author and business influencer Tom Goodwin is back with this entirely revised new edition of Digital Darwinism. This book guides you through the unrelenting pace of change and uncertainty facing business leaders today. Currently in a hybrid world where digital and real-world experiences collide and are expected to seamlessly blend into one another, never has the need to be on top of your digital transformation been felt more strongly. With new expectations from customers and employees alike, how will your business grow and survive the future? Learn how to become truly customer-centric, drive digital transformation through a culture of real innovation and challenge assumptions of how things have been done before. The survival of your business depends on it.Mindset Matters: Developing Mental Agility and Resilience to Thrive in Uncertainty
By Gemma Leigh Roberts. 2022
If businesses can be agile to survive in an uncertain world, so can you. The future of work requires you…
to move flexibly and quickly to react to change; that's where your mindset matters. Who wouldn't want to know how to best navigate the choppy waters of change? Resilience is the skill to master for the future of work. The capacity to overcome adversity and, crucially, to learn from experiences and grow, resilience is the tool to have in your business leadership arsenal. From an individual perspective, it will lead to better performance and wellbeing, and for your team, you can positively affect change and build a culture of resilience that permeates your business. In Mindset Matters chartered psychologist and star LinkedIn Learning instructor, Gemma Leigh Roberts, teaches you why mental agility is the key ingredient to developing resilience and how to achieve it. This book will teach you the principles of thriving in uncertainty. From changing perspectives, emotional flexibility, a growth mindset, to cementing your mindset shift in others and your team, you will learn research-backed strategies that will allow you to grow your resilience and use change to your advantage. With energy and speed, you can embrace moments of pivots and ensure you and your business bounce back from whatever the world throws at you next.Digital Marketing Strategy: An Integrated Approach to Online Marketing
By Simon Kingsnorth. 2022
Build an effective and practical digital marketing strategy with this bestselling guide, covering everything from automation and analytics to integrating…
AI. Digital Marketing Strategy is a global bestseller, and a one-stop guide to structuring and building a more strategic approach to digital marketing. Now fully updated, this third edition covers the integration of AI in marketing, e-commerce, marketing automation, affiliate marketing and how to use digital analytical tools, plus new strategies for the latest cookie changes and privacy protection. Digital Marketing Strategy will show you how to effectively select, align and manage digital channels and operations, to streamline a successful digital marketing strategy for measurable, optimized results. Recommended by the Chartered Institute of Marketing (CIM), it is supported by real-world case studies from the likes of Coca-Cola, Spotify, Airbnb, Adidas and Hostelworld as well as checklists, key terms and insights from leading industry practitioners to help you develop your own digital marketing strategy. This book is an invaluable guide for both digital marketing students and entry-level to mid-management marketing professionals. Accompanying online resources consist of practical implementation guides spanning SEO, paid-search, email, lead-generation, as well as presentation slides and activity sheets.Project management is changing. Rather than focusing solely on one large project, the majority of project managers are now expected…
to juggle multiple projects, which brings a different set of challenges. Between a greater number of project sponsors, resource conflicts and constant pressure from deadlines, it can be difficult to avoid burnout. Managing Multiple Projects blends formal project management techniques with time management and productivity tools in a step-by-step approach to consolidating your workload. From combining schedules to prioritising work and engaging stakeholders, this book clearly explains how to adapt your behaviour and techniques to successfully work on several projects at once.This practical guide provides answers to commonly asked questions (such as how to reduce the number of meetings and how to manage a To Do list) and includes case studies from real project managers. Checklists for common tasks and adaptable templates of trackers and reports are combined with easily actioned exercises to improve processes. Managing Multiple Projects gives practitioners the tools they need to improve the chances of project success and maintain a work-life balance. Online resources include downloadable templates of productivity checklists and status reports.Employment Law: A Practical Introduction (HR Fundamentals #21)
By Elizabeth Aylott. 2022
The updated third edition of Employment Law is a clear and practical guide to understanding the complex, important system that…
regulates the relationship between employers and employees in the UK.Understanding and applying the law effectively at work is essential for organizations. Employment Law offers a complete overview of the core components that form the interactions between an organization, its employees and the HR function. The third edition includes the latest developments and changes in law and HR perspectives, with new material on the changeability of the law, equal pay and parental leave.Featuring practical tools, checklists, case studies and real-life examples, Employment Law builds legal knowledge in key areas including recruitment, contracts, discrimination, equal pay, health and safety and managing the end of the employment relationship. It is supported by case studies on topics such as early conciliation, implied rights and diversity and inclusion and online resources including person specification templates and appraisal forms and additional references.HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.Questionnaire Design: How to Plan, Structure and Write Survey Material for Effective Market Research
By Ian Brace, Kate Bolton. 2022
You can't write a good questionnaire unless you know exactly what you are trying to achieve. But gaining this clarity…
is the hardest challenge of all. This comprehensive guide provides you with tools and guidance on how to tackle this real-world challenge.Whether applying to business positioning, consumer insights, employee feedback or product analysis, the ability to gauge a market snapshot on a global scale is escalating the demand for online survey and questionnaire data, making Questionnaire Design an essential addition to every professional's shelf. This book provides practical guidelines to plan, structure and compose questionnaires across all industries and purposes, ensuring valuable data insights are captured with accuracy and efficiency.Now fully revised, this fifth edition of Questionnaire Design addresses some of the modern-day challenges facing questionnaires in an ever changing business landscape. In this new edition, explore advances in behavioural science and more in-depth review of neuroscience approaches in questionnaires to achieve more focused surveys. Readers can expect easier navigation to key points that will make using this guide whilst in the process of writing a questionnaire easier than ever.Employee Engagement: A Practical Introduction (HR Fundamentals #24)
By Emma Bridger. 2022
How can I create engagement strategies that will empower employees to succeed? This book offers a practical resource for developing…
an effective engagement strategy aligned to business objectives.An engaged workforce is essential to the performance and success of any organization. Featuring practical tools and templates, Employee Engagement provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success.This updated third edition presents engagement strategies that account for recent workplace developments, from remote working to creating psychological safety. It also includes updates on the evolving technology trends that impact engagement and guidance on how to create strategies that are inclusive of all employees. With examples and case studies from organizations such as AXA PPP Healthcare, EDF Energy and Marks & Spencer, Employee Engagement is essential reading for HR students and professionals. Online supporting resources include diagnostic tools, templates and additional best-practice case studies.HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.Learning and Development: A Practical Introduction (HR Fundamentals #25)
By Rebecca Page-Tickell. 2022
How can learning initiatives contribute to employee and organizational success? This is a practical introduction to the principles of designing…
and delivering effective training and L&D programmes. Providing diagnostic tools, scenarios and case studies, Learning and Development demonstrates how to link learning to strategic business goals and explores both the benefits and complexities associated with L&D. This updated third edition features a new chapter on designing learning interventions, covering technology-led development and the impact of virtual learning. There is also guidance on making learning and development strategies accessible and inclusive for all employees, and information on metrics that can be used for measuring effectiveness.Learning and Development features guidance in essential areas including identifying L&D needs, selecting the most appropriate types of intervention and the processes of measurement and evaluation. Online resources include extended case studies, an annotated literature review and self-evaluation tools.HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.Employee Relations: A Practical Introduction (HR Fundamentals #23)
By Elizabeth Aylott. 2022
The third edition of Employee Relations is a practical guide to the principles and practice of fostering positive relationships with…
employees to develop their engagement and achieve business success.It features updated material on recent legislation changes including employment status in the gig economy and deregulation as a result of new international relations. Covering key areas such as conflict and dispute resolution, redundancies, rights and ethics, this book equips you with the skills and knowledge to plan, build and assess employee relations in any type of organization. Practical diagnostic tools and real-life examples from organizations including HSBC show how these strategies can be applied in practice.With updated guidance and examples covering employee voice and the virtual workplace, Employee Relations is a vital resource for HR practitioners and students alike. Online resources include questionnaires and templates to support the development of an effective employee relations strategy.HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.Project or program health checks provide tremendous value to businesses and pay for themselves by multiples of magnitude. No matter…
how well a project or program is performing, there are always activities that can provide better value, reduce costs, or introduce more innovation. IT project and program health checks can help organizations reach their goals and dramatically improve Return on Investment (ROI). IT Project Health Checks: Driving Successful Implementation and Multiples of Business Value offers a proven approach for evaluating IT projects or programs in order to determine how they are performing and how the eventual outcome for the initiative is currently trending. The project or program health checks provide a set of techniques that produce actionable recommendations that can be applied for any combination of the following outcomes: Drive more business and technical value from a program Set a project or program back on track for successful implementation as defined by executive management Rescue a program that is heading towards failure Act as additional insurance for initiatives that are too important to fail Protect executive careers by creating transparency within the inner workings of complex initiatives. The book shows how a review can quickly identify whether an initiative needs to be rescued even when the project team is not aware that it is hurtling towards failure. It also provides techniques for driving business value even when a project team believes it’s been stretched as much as possible. Other outcomes covered in this book include: Objectively develop a project Health-Check Scorecard that establishes how well a project is doing and the direction it is headed Demonstrate how to drive business value from an IT program regardless of how well or badly it is tracking Provide surgical advice to improve a project’s outcome How to use the many templates and sample deliverables to get a quick start on your own health check. Designed to provide significant value to any member of a project team, program team, stakeholders, sponsors, business users, system integrators, trainers, and IT professionals, this book can help find opportunities to drive multiples of business value and exceed project success metrics.Many Americans do not have a full understanding of China today. But there is another China—one that has created the…
greatest economic transformation in history.Since the early 1990s, hundreds of millions of people have moved to cities in China, where they gain access to better schools, healthcare, and infrastructure, as well as higher-paying jobs. China GDP has grown from $300 per capita to more than $10,000 in the past 30 years and lifted more people into the middle class than in any other country at any other point in human history. It is important for investors, U.S. companies and anyone interested in the global economy to understand China. This is not to view China simply through rose-colored glasses. But despite the tensions between the US and China, it is essential to remember an important point often overlooked –1.4 billion Chinese consumers. China is rapidly shifting from an export-driven, low-cost manufacturer to a consumer-driven economy, and the wealth of Chinese consumers continues to grow. As the founder and CEO of KraneShares, an asset management company focused on China and headquartered in New York, author Jonathan A. Krane provides an inside look at China&’s transformation into a global superpower and explains why the relationship between the US and China is the most critical economic relationship in the world today. Krane witnesses firsthand how China&’s technological and scientific innovations are ripe with potential for those who understand the opportunity. KraneShares has $9 billion under management across 30 funds listed in the US, UK/Europe, and Hong Kong.The China Dream is your guide to understanding China&’s unmatched economic growth and fully realizing its status as an essential element in any well-designed investment portfolio, global business and participation in the global economy.The Ultimate Management Book: Motivate People, Manage Your Time, Build a Winning Team
By Martin Manser, Nigel Cumberland, Di Kamp, Dr Norma Barry. 2015
THE ULTIMATE MANAGEMENT BOOK gives you everything you need to be a better manager. It is a dynamic collection of…
essential skills covering the topics that will help you make a seismic impact upon your performance - faster than you ever thought possible.If you want to be the best, you have to have the right skillset. From managing and motivating people and teams to performance management and appraisals, THE ULTIMATE MANAGEMENT BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.This is your complete course in modern management. ABOUT THE SERIESULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.(P)2018 Hodder & Stoughton Limited