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Showing 81 - 100 of 89193 items
By Rawi Abdelal, Rafael Di Tella, Prabakar Kothandaraman. 2006
Shortly after Infosys was founded in 1981, its managers faced a major turning point when they made a decision to…
operate without giving in to the petty corruption rife in the Indian economy. Within just a few years, that decision had truly defined the company. Over the next 25 years, Infosys managers went to extraordinary lengths to avoid even the most modest of practices that they considered inappropriate. Explores the practices and methods that Infosys adopted instead, considers their costs, benefits, and generalizability, and contextualizes the problem within Indian political and economic institutions that continue to evolve.By Pankaj Ghemawat. 2006
By Tarun Khanna, Ramana Nanda. 2005
By Regina Abrami, Alan W. Tu. 2005
By Regina Abrami. 2005
Examines the growing tensions between strategies of national development and the rules of international business. At issue is how increasing…
globalization is changing the rules of national development for both developing and developed countries. The comparative focus on aquaculture, and the catfish industry in particular, also offers a window into a growing international industry and its potential as a source of poverty alleviation around the globe. Also discusses the U.S. antidumping policy and its processes of investigation.By David B. Yoffie, Alison Berkley Wagonfeld. 2005
Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management…
(CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to compete with salesforce.comBy Pai-Ling Yin. 2004
By Pankaj Ghemawat, Stephen P. Bradley, Ken Mark. 2003
Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter…
business has surpassed its domestic business as the largest generator of revenues. Its international operation seems poised to become the next growth driver for the company as it marches toward the trillion dollar sales mark. But problems are starting to surface even as the company is winning recognition as the number one company in the Fortune 500--unions keep pressuring its minimum-wage employees and allegations of gender discrimination are alleged. Teaching purpose: To introduce students to creating a competitive advantage.By Michael E. Porter, Niels W. Ketelhohn. 2002
By Urs E. Gattiker. 2013
Social media has drastically improved the way we can reach target audiences and serve our customers. Like its financial counterpart,…
the social media audit (SMA) can be described as a formalized review of anorganization's social media activities. However, contrary to financial audits, social media audits are not guided by government regulations or a set of professional rules and standards. This book will address social media marketing issues using a cost benefit approach, while presenting a systematic approach to review the organization's social media activities. Using the checklists and templates provided in this book will enable readers to conduct an audit that helps identify target areas for performance improvement and recommendations for how to achieve these objectives. Social media platforms discussed include: Facebook, LinkedIn, Google Plus, Twitter, Tumblr, and Xing.By Bruce R. Scott, Jamie L. Matthews. 2002
GDP per person in northern Italy caught up with average incomes in Britain, France, and Germany in the 1970s, but…
incomes in southern Italy (the Mezzogiorno) fell further behind. This was partly due to cultural and societal differences that dated to the Renaissance, but even more obviously to northern dominance of the new nation in 1860 and Mafia dominance of much of the south. This case focuses on 50 years of efforts to correct this problem. Italy, with its north-south income divergence, is a good metaphor for the global economy with its divergence between First World and Third World incomes. A rewritten version of an earlier case.By Robert E. Kennedy. 2002
By Huw Pill, Allison Morhaim. 2002
By Peter J. Coughlan. 2001
Tells the story of Nintendo's revival of the home video game industry in the mid-1980s and its dominance of the…
market in the late 1980s and early 1990s. Strategic issues addressed include the creation of value by sparking dormant demand and the capture of value relative to other players in the industry including competitors, buyers, suppliers, and complementors. This is part of a case series examining the competitive dynamics in the home video game industry from 1970 into the new millennium. A rewritten version of an earlier case.By H. Kent Bowen, Barbara Feinberg. 1997
Jim Sharpe, 11 years after receiving his MBA from Harvard and working for others, has finally become his own boss…
and 100% owner of manufacturer of aluminum extrusions. After 10 months of an unfunded search, he acquires the business in an LBO and prepares to face his employees on the first day.By Andrea Adams. 1992
Through personal accounts and revelations, this book explores bullying at work and offers solutions to help overcome this stressful, often…
isolating experience facing many women and men. Based on three years of research, Andrea Adams plots the destructive forces currently eroding the professional lives of many people. By tracing the psychological origins of bullying at work this book investigates the effect of past relationships on the present, providing both individuals and organizations with a deeper understanding of why things can go so badly wrong. Through advice and guidance, it offers a way forward for all those who value the need for psychological well-being at the workplace.By H. Kent Bowen. 1996
A descriptive manual for how to manage the process of project management. Major sections are: 1) define and organize the…
project, 2) plan the project, and 3) track and manage the project. 12 processes are described in detail.By Ananth Raman, Bowon Kim. 1996
A small school-uniform manufacturer wrestles with seasonal demand. The company is saddled with excess inventory when it is bought by…
a leveraged buyout firm. Students are required to identify ways to analyze and solve the problem.By Robert H. Hayes. 1993
In early 1990, the company is contemplating changes in its European plant network for producing hypodermic products, including the total…
production capacity to be provided, the number and location of plants over which to spread this capacity, and which products should be allocated to various plants (and countries). After years of having too much capacity, the latest sales forecasts indicate that it will soon be running out of capacity, and the company has to decide how to react. In analyzing this decision, students are invited to review the decision-making processes that the company has followed in the past--and that have resulted in too much capacity and high manufacturing costs--and asked to propose changes in the way it approaches such decisions in the future.By Michael D. Watkins, Roy D. Shapiro, Susan Rosegrant. 1993
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer…
satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement and compensation system based on more than 100 performance measures monitored and communicated daily.