Title search results
Showing 1 - 20 of 86946 items
The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
By Jacob Morgan, Marshall Goldsmith. 2017
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has…
emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.Mind Is Flat: The Remarkable Shallowness of the Improvising Brain
By Nick Chater. 2018
In a radical reinterpretation of how the mind works an eminent behavioral scientist reveals the illusion of mental depth…
Psychologists and neuroscientists struggle with how best to interpret human motivation and decision making The assumption is that below a mental surface of conscious awareness lies a deep and complex set of inner beliefs values and desires that govern our thoughts ideas and actions and that to know this depth is to know ourselves In this profoundly original book behavioral scientist Nick Chater contends just the opposite rather than being the plaything of unconscious currents the brain generates behaviors in the moment based entirely on our past experiences Engaging the reader with eye-opening experiments and visual examples the author first demolishes our intuitive sense of how our mind works then argues for a positive interpretation of the brain as a ceaseless and creative improviserMicrofinance, Risk-taking Behaviour and Rural Livelihood
By Amit K. Bhandari, Ashok Kundu. 2014
This book offers an in-depth analysis of borrowing and risk taking behavior of rural people, with the aim of designing…
effective financial products and service delivery in the rural market. Includes analysis of government schemes to promote rural development.Kostenrechnung: Klassische und neue Methoden in der Unternehmenspraxis
By Jürgen Horsch. 2018
Kompakt und fundiert f hrt J rgen Horsch in die zentralen Inhalte der Kosten- und Erl srechnung…
ein Zugunsten einer verst ndlichen Vermittlung werden theoretische Ausf hrungen auf das notwendige Ma beschr nkt Anhand einer integrierten empirischen Untersuchung zeigt der Autor welche Methoden sich in der betrieblichen Praxis durchgesetzt haben Zahlreiche Fallbeispiele und bungsaufgaben vertiefen das erworbene Wissen Die 3 Auflage wurde berarbeitet und um weiteres Material f r Dozenten erg nzt das online zug nglich istSocial Marketing in India
By Nancy R. Lee, Sameer Deshpande. 2013
This book, an adaptation of Nancy R. Lee and Philip Kotler's highly successful book Social Marketing: Influencing Behaviors for Good,…
4th Edition, is structured around the ten-step marketing planning process that trains and encourages those in positions responsible for influencing public behaviors to undertake a systematic and comprehensive approach to behaviour change rather than jumping to the stage of producing just ads or distributing condoms. The book will convince readers when employing social marketing, it takes more than this. The book illustrates the planning process, importance of research, and related concepts through numerous examples that are of high quality and diverse contexts. It is one of the first books to bring together excellent social marketing thoughts related to the Indian situation at one place. Through these discussions, the book proposes new ways to address old problems related to public health, injury prevention, environment protection, community harmony, and financial well-being. In a nutshell, if you want to learn how to fix India's problems, this book is for you.International Trade Policy and Class Dynamics in South Africa
By Simone Claar. 2018
This book provides an innovative perspective on class dynamics in South Africa, focusing specifically on how different interests have shaped…
economic and trade policy. As an emerging market, South African political and economic actions are subject to the attention of international trade policy. Claar provides an in-depth class analysis of the contradictory negotiation processes that occurred between South Africa and the European Union on Economic-Partnership Agreements (EPA), examining the divergent roles played by the political and economic elite, and the working class. The author considers their relationships with the new global trade agenda, as well as their differing standpoints on the EPA.No One Understands You and What to Do About It
By Heidi Grant Halvorson. 2015
Have you ever felt you're not getting through to the person you're talking to, or not coming across the way…
you intend? You're not alone.That's the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we're often misunderstood and how we can fix that.Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us-and also shape our perceptions of them.You can learn to clarify the message you're sending once you understand the lenses that shape perception: Trust. Are you friend or foe? Power. How much influence do you have over me? Ego. Do you make me feel insecure?Based on decades of research in psychology and social science, Halvorson explains how these lenses affect our interactions-and how to manage them.Once you understand the science of perception, you'll communicate more clearly, send the messages you intend to send, and improve your personal relationships. You'll also become a fairer and more accurate judge of others. Halvorson even offers an evidence-based action plan for repairing a damaged reputation.This book is not about making a good impression, although it will certainly help you do that. It's about coming across as you intend. It's about the authenticity we all strive for.The 8 Motivational Challenges
By Heidi Grant Halvorson. 2013
From the author of Succeed and Focus, a quick and easy guide to motivating anyone – including yourself. There is…
no one-size-fits-all way to get people motivated. Anyone who tells you that you should do X to get the most out of your employees, your students, or even yourself, isn’t telling you that – at best – X only works for some of the people, some of the time. In this short guide Heidi Grant Halvorson identifies the eight different types of underperformers and draws on research from her books Succeed and Focus to offer tailored strategies for lighting a fire under each one. Underperformers range from the truly achievement challenged to those who are actually performing at a high level but could perform even better if someone knew the right way to motivate them. Halvorson explains how we can understand each profile in terms of the mindset and motivational focus they bring to their work, in addition to the confidence with which they approach it. For each profile, each she lays out specific, evidence-based strategies for increasing effectiveness and engagement. Succinct and focused, this prescriptive guide will appeal to readers of What Successful People Do Before Breakfast and 9 Things Successful People Do Differently.The Praxis of Product Design in Collaboration with Engineering
By Wayne C. Chung. 2019
This book reveals how a generative design process capitalizes on understanding humans in context to deliver appropriate innovation A…
repertoire of design actions and output allows designers to work dynamically in order to create a cascade of new ideas and insights The Design Matrix a visual team tool provides a prescriptive and descriptive guide enabling a range of users to work through a problem and also reflect on past decisions Several case studies from prior industry collaborative projects show the complexities and tensions that can be tackled through the design process and matrix Case studies include design and engineering development and production of an 8 Tesla MRI biomedical projects medical devices and consumer products Other cases with Ford Motor Company and Cognizant Technologies illustrate how using a human-centered design process can shift the business paradigm for new products services systems and social innovations Each story shows different and distinct aspects that span classic design and engineering problem solving to generative contextual processes which lead to innovative solutions Describes a studio-based product development pedagogy so readers can understand through past examples how to operationalize their own design engineering and innovation processes Provides specific stories that showcase details of the project work the contextual insights and proposed solutions as a result of applying tangible visualizations collaborative work methods and framing and reframing of the problem Uses case studies to demonstrate how to use divergent and convergent design thinking and actions from multiple stages of the design process so this can lead to critical team integration and new contextual insightsGlobal Crises, Global Solutions: Costs and Benefits
By Bjørn Lomborg. 2004
Lomborg (statistics, U. of Aarhus) explores ten of the most serious challenges facing the world today: climate change, communicable diseases,…
conflicts and arms proliferation, access to education, financial instability, governance and corruption, malnutrition and hunger, migration, sanitation and access to clean water, and subsidies and trade barriers. He provides arguments and data for this set of problems and hopes to help in prioritizing responses. Each issue is introduced by an expert who defines the scale of the problem and describes the cost and benefits of a range of policy options. Two sets of alternative perspectives are included with the proposals, and eight economists rank the options and evaluate the the policy proposals. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)Post-Truth: Why We Have Reached Peak Bullshit and What We Can Do About It
By Evan Davis. 2017
Low-level dishonesty is rife everywhere, in the form of exaggeration, selective use of facts, economy with the truth, careful drafting…
- from Trump and the Brexit debate to companies that tell us 'your call is important to us'. How did we get to a place where bullshit is not just rife but apparently so effective that it's become the communications strategy of our times? This brilliantly insightful book steps inside the panoply of deception employed in all walks of life and assesses how it has come to this. It sets out the surprising logic which explains why bullshit is both pervasive and persistent. Why are company annual reports often nonsense? Why should you not trust estate agents? And above all, why has political campaigning become the art of stretching the truth? Drawing on behavioural science, economics, psychology and of course his knowledge of the media, Evan ends by providing readers with a tool-kit to handle the kinds of deceptions we encounter every day, and charts a route through the muddy waters of the post-truth age.Making Sense of Change Management
By Mike Green, Esther Cameron. 2015
The world we live in continues to change at an intense rate. In order to succeed over the next few…
years, organizations must adapt to tough market conditions by changing their strategies, their structures, their boundaries and of course their expectations of staff and managers.Ideal reading for anyone who is currently part of or leading a change initiative, Making Sense of Change Management, 4th edition, is the definitive text in the field of change management. Aimed at students and professionals alike, it provides comprehensive coverage of the models, tools and techniques of successful change management with a focus on individual, team and organizational change to help the reader apply each concept to unique situations.Now with a new chapter exploring the integration of change management with project management, it also contains a completely revised and updated chapter on culture change that takes into account emerging thinking and practice.Global Issues: An Introduction (4th Edition)
By John L. Seitz, Kristen A. Hite. 2012
Seitz (emeritus, government, Wolford College) and Hite (climate change program, Center for International Environmental Law, and international Environmental Law, U.…
of Maryland) provide a much-updated fourth edition of their book on the most critical environmental, political, economic, and social issues facing the world today. General topics include population, wealth and poverty, food, energy, the environment, and technology. The authors also offer discussions of alternative futures. The new edition includes a new section focusing on nuclear energy. It is well-illustrated and referenced, and includes numerous suggestions for further reading. Annotation ©2012 Book News, Inc. , Portland, OR (booknews. com)Beijing Jeep: A Case Study of Western Business in China
By Jim Mann. 1997
In this updated version of Beijing Jeep, Jim Mann traces the history of the stormy romance between American business and…
Chinese communism through the experiences of American Motors and its operation in China, Beijing Jeep, a closely watched joint venture often visited by American politicians and Chinese leaders. He explains how some of the world's savviest executives completely misjudged the business climate and recounts how the Chinese, who acquired valuable new technology at virtually no expense to themselves, ultimately outcapitalized the capitalists.From Know-How to Do-How: The Short And Simple Guide To Making Change Happen
By David Corbet, Ian Roberts. 2012
The Last Lobster: Boom or Bust for Maine's Greatest Fishery?
By Christopher White. 2018
From the author of Skipjack The Melting World comes a mystery the curious boom in America …
s beloved lobster industry and its probable crashMaine lobstermen have happened upon a bonanza along their rugged picturesque coast For the past five years the lobster population along the coast of Maine has boomed resulting in a lobster harvest six times the size of the record catch from the 1980s an event unheard of in fisheries In a detective story scientists and fishermen explore various theories for the glut Leading contenders are a sudden lack of predators and a recent wedge of warming waters which may disrupt the reproductive cycle a consequence of climate change Christopher White s The Last Lobster follows three lobster captains Frank Jason and Julie one the few female skippers in Maine as they haul and set thousands of traps Unexpectedly boom may turn to bust as the captains must fight a warming ocean volatile prices and rough weather to keep their livelihood afloat The three captains work longer hours trying to make up in volume what they lack in price As a result there are 3 million lobster traps on the bottom of the Gulf of Maine while Frank Jason and others call for a reduction of traps This may in boost prices The Maine lobstering towns are among the first American communities to confront global warming and the survival of the Maine Coast depends upon their efforts It may be an uphill battle to create a sustainable catch as high temperatures are already displacing lobsters northward toward Canadian waters out of reach of American fishermen The last lobster may be just aheadRespect the Whole Person: Leadership with Integrity
By Stewart D. Friedman. 2008
To be whole is to live a life in which the parts are integrated in a way that makes sense…
and has coherence. Effective leaders tap into the integrity of a well-designed structure or system by recognizing and respecting all aspects of life, maintaining boundaries that enable the productive effort in each domain while taking advantage of the resources from one by applying it in others.Decisions, Uncertainty, and the Brain
By Paul W. Glimcher. 2003
Winner in the category of Medical Science in the 2003 Professional/Scholarly Publishing Annual Awards Competition presented by the Association of…
American Publishers, Inc. In this provocative book, Paul Glimcher argues that economic theory may provide an alternative to the classical Cartesian model of the brain and behavior. Glimcher argues that Cartesian dualism operates from the false premise that the reflex is able to describe behavior in the real world that animals inhabit. A mathematically rich cognitive theory, he claims, could solve the most difficult problems that any environment could present, eliminating the need for dualism by eliminating the need for a reflex theory. Such a mathematically rigorous description of the neural processes that connect sensation and action, he explains, will have its roots in microeconomic theory. Economic theory allows physiologists to define both the optimal course of action that an animal might select and a mathematical route by which that optimal solution can be derived. Glimcher outlines what an economics-based cognitive model might look like and how one would begin to test it empirically. Along the way, he presents a fascinating history of neuroscience. He also discusses related questions about determinism, free will, and the stochastic nature of complex behavior.Leading in English: How to Confidently Communicate and Inspire Others in the International Workplace
By Stephan M Mardyks, Joerg Schmitz, D Vincent Varallo. 2017
A Guide for English communication amongst international professionals Leading in English provides a valuable resource for more effective international business…
communication. Whether you're a non-native English speaker working in English every day, or a native speaker working with non-native speakers, this book levels the playing field with a host of insights and tips using real-time examples. Through shared experiences and an engaging narrative, you'll gain confidence as you build the skills you need to communicate more effectively in the workplace. Impart information, relate to coworkers, or just have a friendly chat—this book helps remove uncertainty and streamline interactions. Whether language is a small stumbling block or a large hurdle in your workplace, this book can help you overcome the issues and be happier, more confident, and more effective at your job. Communication is tremendously important in the workplace. When English presents a barrier, removing that obstacle must be priority number one. This book helps you do that, with expert insight, practical tips, and a bit of humor to help shift your perspective. Boost your confidence as a non-native English speaker Work more effectively with coworkers and clients Speak more confidently to an international audience Strengthen your communication skills in all areas In the course of a single work day, you have many one-to-one conversations, several group conversations, and maybe even a presentation or two–wouldn't it be nice to know that you've been heard, understood, and correctly interpreted? English is a tricky language, but there are ways around the issues that tend to trip up non-native speakers. Leading in English shows you how to clear the air and communicate more effectively at any level of English proficiency.Bacardi and the Long Fight for Cuba: The Biography of a Cause
By Tom Gjelten. 2008
In this widely hailed book, NPR correspondent Tom Gjelten fuses the story of the Bacardi family and their famous rum…
business with Cuba's tumultuous experience over the last 150 years to produce a deeply entertaining historical narrative. The company Facundo Bacardi launched in Cuba in 1862 brought worldwide fame to the island, and in the decades that followed his Bacardi descendants participated in every aspect of Cuban life. With his intimate account of their struggles and adventures across five generations, Gjelten brings to life the larger story of Cuba's fight for freedom, its tortured relationship with America, the rise of Fidel Castro, and the violent division of the Cuban nation.