Service Alert
Website maintenance April 24 10pm ET
On Wednesday April 24 at 10pm ET the CELA website will be unavailable for about 15 minutes for planned maintenance.
On Wednesday April 24 at 10pm ET the CELA website will be unavailable for about 15 minutes for planned maintenance.
Showing 1 - 20 of 15115 items
By Colleen Nelson, Kathie MacIsaac. 2023
From award-winning author Colleen Nelson, and literacy advocate Kathie MacIsaac, twenty-five profiles present a plethora of jobs, and people, making…
it easier than ever for young people to see their dreams and to live their dreams!By Maira Kalman. 2002
The Snicker candy bar appeared and Babe Ruth hit his 611th home run P …
P That was also the year the John J Harvey fireboat was first launched It had levers buttons buckets brass trim and five engines and it fought fires on the piers But by 1995 the city had little use for a fireboat and it sold the Harvey to group of people who restored and used it for fun P P Then came 9 11 something so huge and horrible happened that the whole world shook The Harvey was called back into service Firefighters attached their hoses to the boat and fought fires for four days and nights P P Kalman does some extraordinary things in this beautiful picture book She takes the fireboat s history and puts it within the context of a city that has endured framing the enormity of 9 11 so young readers and even small children can begin to grasp what happened At the same time she makes the event part of life s continuum of loss and enduranceBy Heidi Grant Halvorson. 2015
Have you ever felt you're not getting through to the person you're talking to, or not coming across the way…
you intend? You're not alone.That's the bad news. But there is something we can do about it. Heidi Grant Halvorson, social psychologist and bestselling author, explains why we're often misunderstood and how we can fix that.Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us-and also shape our perceptions of them.You can learn to clarify the message you're sending once you understand the lenses that shape perception: Trust. Are you friend or foe? Power. How much influence do you have over me? Ego. Do you make me feel insecure?Based on decades of research in psychology and social science, Halvorson explains how these lenses affect our interactions-and how to manage them.Once you understand the science of perception, you'll communicate more clearly, send the messages you intend to send, and improve your personal relationships. You'll also become a fairer and more accurate judge of others. Halvorson even offers an evidence-based action plan for repairing a damaged reputation.This book is not about making a good impression, although it will certainly help you do that. It's about coming across as you intend. It's about the authenticity we all strive for.By Gael Lindenfield, Stuart Lindenfield. 2005
CONFIDENT NETWORKING FOR CAREER SUCCESS by bestselling author Gael Lindenfield and her husband Stuart is a practical and accessible self-help…
book everyone will benefit from. Good networking is vital in today's world of work. This book will enable you to build your confidence and develop the essential personal and psychological qualities and skills you need in order to build contacts, enjoy beneficial relationships, and develop a successful and exciting career. Packed with information, advice and anecdotes, including quick-fix solutions for common problems and guidelines for extroverts and introverts, CONFIDENT NETWORKING FOR CAREER SUCCESS will help you to overcome shyness, anxiety and low self-esteem and develop your communication, emotional management, organizational, relationship and electronic skills so that you can easily generate new contacts and enjoy the working life you want.By Evan Davis. 2017
Low-level dishonesty is rife everywhere, in the form of exaggeration, selective use of facts, economy with the truth, careful drafting…
- from Trump and the Brexit debate to companies that tell us 'your call is important to us'. How did we get to a place where bullshit is not just rife but apparently so effective that it's become the communications strategy of our times? This brilliantly insightful book steps inside the panoply of deception employed in all walks of life and assesses how it has come to this. It sets out the surprising logic which explains why bullshit is both pervasive and persistent. Why are company annual reports often nonsense? Why should you not trust estate agents? And above all, why has political campaigning become the art of stretching the truth? Drawing on behavioural science, economics, psychology and of course his knowledge of the media, Evan ends by providing readers with a tool-kit to handle the kinds of deceptions we encounter every day, and charts a route through the muddy waters of the post-truth age.By John Timperley. 2010
Do you know enough people who could refer work to you? Are you great at following up contacts from events…
you attend? Do you know the secrets of making a real impact on those you meet?Effective networking is vital to the success of organisations - and the individuals who work in them. Most people are poor networkers, but it's easy to improve your skills. By following John Timperley's simple networking strategies, and the techniques of the world's top connecters, you will quickly learn how to build your own network of useful contacts.Discover how to polish your communication skills, create a lasting impression, quickly build your network, use your contacts database effectively, enjoy your new friends and contacts - and maximise your chances of success.By Thorstein Veblen. 1899
This scathing critique of America’s preoccupation with wealth and status in the Gilded Age continues to resonate more than a…
century after it was first published According to economist Thorstein Veblen, the leisure class produces nothing, contributes nothing, and creates nothing, yet exercises a peculiar control over American society. The shallowness of their interests—from fashion to sports to entertainment—endows the practice of “conspicuous consumption” with an undeserving air of respectability. Veblen deploys a razor sharp wit to expose the pretensions of the idle rich and their disastrous influence on the national character. From ruthless business practices to the plight of women in a male-dominated culture, The Theory of the Leisure Class tackles difficult subjects with sophisticated analysis and a vibrant literary style that influenced the work of authors including Edith Wharton, Henry James, and F. Scott Fitzgerald. A must-read for students of American history and anyone concerned about economic inequality, Veblen’s classic treatise is timelier today than ever. This ebook has been professionally proofread to ensure accuracy and readability on all devices.By Fay Weldon, Sally O'Reilly. 2011
How To Be a Writer is a comprehensive guide to the career of writing from experienced writer and creative writing…
tutor Sally O'Reilly.The book will cover questions such as: If you want to be a writer, should you invest in a creative writing course? If so, which one? Are writing groups a good thing? What grants, awards and prizes are available to the aspiring writer? How should you plan your career in the long term? It will also feature an introduction from Fay Weldon - 'Why I wish I'd read this book when I was 25' - and will include comments and case studies from other established authors, agents and industry experts. How To Be a Writer will include everything that a writer needs to know about running their own career, from choosing an agent to café scribbling, and from filing a tax return to flirting with the literati and will be an essential reference book for any author who takes their work seriously.By Ignacio De Leon, Jose Fernandez Donoso. 2017
This book identifies the potential of intellectual property as a competitive asset for Latin American firms. The authors employ a…
cognitive approach that involves identifying why small firms are reluctant to register patents, resorting rather to alternative IP competitive strategies. This, in turn, results in the undercapitalization of intellectual assets, thus creating hurdles for the development of capital venture markets. Using new data gathered from highly innovative SMEs in Latin America and the Caribbean, the authors bring a fresh cognitive approach towards understanding the institutional role of intellectual property, and outline various new policy recommendations.A successful career move involves people matching their ideas, passions and goals to the needs of employers and vice versa.…
Full of practical examples of what works and what doesn't in the world of work, this book explains what employers need and how you can place yourself to deliver it. Whether you are looking for a new career or want to move to a different job, here you will find out how to know yourself, identify what you have to sell, structure your job search, target your CV, network successfully, respond to advertisements, conduct interviews and get the best out of agencies. Plenty of sample letters and CVs, exercises and useful addresses will make sure that your next career move is a move in the right direction.Match Your Personality Type to Your Perfect Career-and Find Success! The simple truth is that to be happy and successful…
in your work, you need a career that not only matches your interests but fits your personality type as well. In this approachable book, author Donna Dunning uses the Myers-Briggs Type Indicator (MBTI) to introduce eight distinct ways of working. Encouraging you to reflect on your own natural preferences-using checklists, exercises, strategies and tips-What's Your Type of Career? provides all the tools you need to discover your own natural preferences and find your ideal career. Are you a Contributor, Expeditor, Explorer or Responder? An Analyzer, Assimilator, Enhancer or Visionary? An Extravert or an Introvert? If you identify yourself as an Extravert and a Responder, you tend to like action, scenarios that are rapidly changing and are not inclined toward a desk job. A profession as an emergency worker, a fire fighter or a police officer may be for you. This best-selling career guide-now in a fully updated second edition-has been expanded to include the training and educational requirements of a variety of different occupations, and highlights those most in demand. It also includes details on developing type differences later in life, advice for balancing your work and personal life and many, many more preference-based career suggestions.A penetrating critique tracing how under-regulated trading between European and U.S. banks led to the 2008 financial crisis—with a prescription…
for preventing another meltdown There have been numerous books examining the 2008 financial crisis from either a U.S. or European perspective. Tamim Bayoumi is the first to explain how the Euro crisis and U.S. housing crash were, in fact, parasitically intertwined. Starting in the 1980s, Bayoumi outlines the cumulative policy errors that undermined the stability of both the European and U.S. financial sectors, highlighting the catalytic role played by European mega banks that exploited lax regulation to expand into the U.S. market and financed unsustainable bubbles on both continents. U.S. banks increasingly sold sub-par loans to under-regulated European and U.S. shadow banks and, when the bubbles burst, the losses whipsawed back to the core of the European banking system. A much-needed, fresh look at the origins of the crisis, Bayoumi’s analysis concludes that policy makers are ignorant of what still needs to be done both to complete the cleanup and to prevent future crises.By Tyler Cowen. 2007
Read Tyler Cowen's posts on the Penguin Blog. In Discover Your Inner Economist one of America’s most respected economists presents…
a quirky, incisive romp through everyday life that reveals how you can turn economic reasoning to your advantage—often when you least expect it to be relevant. Like no other economist, Tyler Cowen shows how economic notions--such as incentives, signals, and markets-- apply far more widely than merely to the decisions of social planners, governments, and big business. What does economic theory say about ordering from a menu? Or attracting the right mate? Or controlling people who talk too much in meetings? Or dealing with your dentist? With a wryly amusing voice, in chapters such as “How to Control the World, The Basics” and “How to Control the World, Knowing When to Stop” Cowen reveals the hidden economic patterns behind everyday situations so you can get more of what you really want. Readers will also gain less selfish insights into how to be a good partner, neighbor and even citizen of the world. For instance, what is the best way to give to charity? The chapter title “How to Save the World—More Christmas Presents Won’t Help” makes a point that is every bit as personal as it is global. Incentives are at the core of an economic approach to the world, but they don’t just come in cash. In fact, money can be a disincentive. Cowen shows why, for example, it doesn’t work to pay your kids to do the dishes. Other kinds of incentives--like making sure family members know they will be admired if they respect you--can work. Another non- monetary incentive? Try having everyone stand up in your next meeting if you don’t want anyone to drone on. Deeply felt incentives like pride in one’s work or a passing smile from a loved one, can be the most powerful of all, even while they operate alongside more mundane rewards such as money and free food. Discover Your Inner Economist is an introduction to the science of economics that shows it to be built on notions that are already within all of us. While the implications of those ideas lead to Cowen’s often counterintuitive advice, their wisdom is presented in ordinary examples taken from home life, work life, and even vacation life… How do you get a good guide in a Moroccan bazaar? Read Tyler Cowen's posts on the Penguin Blog. .Gone are the days when an impressive CV and a sparkling performance at interview were all you needed to land…
a great job. Now, for the vast majority of medium-large sized organisations worldwide, rigorous assessment of candidates is an integral part of the recruitment process, especially when it comes to filling those elusive top jobs. So whether you're after a junior management, senior management or even director level position, or simply want to familiarise yourself with the very latest selection and recruitment techniques, you need this book! It includes: 37 genuine management-level practice psychometric tests from SHL Group plc, the biggest test publisher in the world including 360 questions covering verbal reasoning, numerical reasoning and abstract reasoning; everything you need to know about personality questionnaires, plus loads of practice material, including the popular OPQ 32 personality questionnaire; a complete guide to what to expect, and how to survive an assessment centre visit, alongside genuine Brainstorm, Scenarios and Fastrack management tests; and detailed information about the management-level 'behavioural simulations' such as role-plays, group discussions, business analysis, in-tray exercises and presentations, commonly used to assess candidates at assessment centres.By Robert W. Lucas. 2001
Give your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center…
staff will learn what technology-based customer service is all about, including the history, terminology, legislation, and technology options. This book is designed to supplement and enhance the industry-specific policies and procedures plus local, state, and federal guidelines to which a call center staff must adhere. Filled with exercises and self-assessments, the course presents specific, practical strategies for improving listening skills, building trust with customers, problem solving, and decision-making--all within the context of a busy call center. How to Be a Great Call Center Representative provides all the tools needed to be confident in handling customers and building a foundation for future growth and advancement. Readers will learn how to: • Identify the roles and responsibilities of a call center staff • Prepare yourself to deliver quality service • Learn to communicate successfully • Identify current legislation, terminology, and technology affecting call center staff • Develop skills for building trust • Enhance telephone verbal skills and vocal quality • Build problem solving and decision-making skills • Learn to handle difficult customer situations • Improve your time-management and multitasking skills • Identify ways to control your stress level • Learn to recover from mistakes—yours and your customer’sBy Dale Mayer. 2011
Today's economy leaves little room for second chances in the job market. Hiring managers are swamped with applications. What are…
you doing to rise to the top of the pile and get noticed? If it isn't creating a cover letter driven by facts and filled with punch, you aren't doing enough.The cover letter is often overlooked as a key marketing tool - the perfect introduction. It can be blank and uninteresting or it can offer the potential employer exactly what they are seeking. Don't overlook this simple step that can improve your chances over other candidates. This book walks you through the various elements of a good cover letter, taking you through each step with plenty of examples to show exactly what you need to know to create the best cover letter over and over again. Make yours the one that brings the light of relief into the recruiter's eye as they see the perfect candidate.At just over a hundred pages, this concise, easy to read guide is full of professional information that will make your job search take off.Following the success of Andrea Shavick's Passing Psychometric Tests and Psychometric Tests for Graduates comes this book, crammed full of…
even more genuine practice psychometric tests from SHL Group plc, the biggest test publisher in the world. These are the tests used by over 95 per cent of the FTSE 100 companies to select their staff, as do the police, the Civil Service, local authorities, the Armed Forces, the Fire Service, financial institutions, retail companies, the communications industry, the motor industry, the IT industry, the power industry...the list is endless. So if you're looking for a job, you need this book! It includes:* 52 genuine practice tests from SHL Group plc, the biggest test publisher in the world. * 334 questions covering verbal, numerical, abstract and spatial reasoning, mechanical comprehension, fault diagnosis, accuracy and personality, including the popular OPQ 32 personality questionnaire.* Tips on how to improve your performance in every category of test. PLUS valuable advice about: * Online psychometric tests. * Whether or not it's possible to cheat!* How to improve your exam technique, speed up and concentrate. Above all this book will give you the three things you need to pass psychometric tests: information, confidence, and lots and lots of practice.By Rob Yeung. 2010
The new edition of this best-selling book tells you how to: * Give impressive answers to over 200 interview questions…
* Deal with interview nerves and project total confidence * Pass psychometric tests, competency-based questions, and assessment centres * Avoid the traps that interviewers lay for unwary job seekers * Turn every interview question to your advantageWith the end of the 1990s economic boom, The Race to the Bottom deftly explores how the United States has…
entered a no-win global competition in which the countries with the lowest wages, weakest workplace safety laws, and toughest repression of unions win investment from the U. S. and Europe. Tonelson analyzes how the entry of such population giants as China, India, and Mexico into the global market has accelerated the erosion of wages and labor standards around the world. And he describes how an ever-larger share of this low-wage competition is hitting not just sectors like apparel and toys, but also many of America's highest wage industries like aerospace and software. Tonelson explains why the re-education and retraining programs touted by many political leaders offer little but false hopes to most U. S. workers as he outlines the real decisions Washington needs to make to ensure long-term prosperity for the U. S. and the rest of the world. Updated with a new prologue from the author.By Julie-Ann Amos. 2010
Now in its 5th edition, this book includes: The latest trends and expectations from employers in an ever-changing marketplace. Specific…
advice for beginners from an industry expert. Updated information on how the world of interviews works, and what employers hate most.